Community Manager - Lease Up

About the role

The Position: We are hiring for a people-focused Community Director for our brand-new, 55 and older, active adult community - Affinity at Kalispell. ***Relocation Assistance Available***

Responsibilities

• Build a strong rapport with residents, prospects, Portfolio Manager, and on-site team.
• Maintain the maximum revenue potential of the property.
• Manage, lead, develop, and motivate a high-performing office team.
• Create and maintain a community culture focused on enhancing residents' way of life while providing excellent customer service and a supportive home environment.
• Provide continual training and performance evaluation of associates.
• Support community by participating in resident-led events and activities.
• Participate in sales programs and leasing activities while building strong rapport with current and prospective residents.
• Establish and maintain the best possible occupancy and revenue potential of the apartment community.
• Manage daily operations of the property to achieve financial goals and budgets.
• Ensure the physical well-being and curb appeal of the community– including daily property inspections, ensuring units are in market-ready condition, etc.
• Keep an active gauge on local market conditions and availability; identify areas of improvement and make strategic recommendations.
• Maintain current records of liability insurance.
• Exercise sound judgment regarding property expenditures and ensure timely and accurate submission of all invoices.
• Take a proactive approach with vacancies by achieving timely unit turnover in partnership with maintenance supervisor and implement a marketing program that will pre-lease apartments.
• Ensure timely service and enforcement of evictions for non-payment of rent and violation of the community rules and regulations.
• Affiliate with Portfolio Manager with various tasks as requested, including bid collection for annual budget preparation, financial variance reporting, etc.
• Comply with all company policies/procedures and Fair Housing Laws.

Requirements

• A professional, relationship-focused Community Director who can effectively carry out the daily operations of the community while leading a team and building rapport with residents.
• A team player who takes a “we over me” approach to building and sustaining relationships with others.
• Experience developing and leading a high-performing team.
• Determined, ambitious, and self-motivated.
• Prior multifamily property management experience strongly preferred.
• Understanding of financial statements, budgets, invoicing, etc.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• Sitting: 3-7 hours/day.
• Walking: 1-3 hours/day.
• Climbing: 0-3 hours/day, stairs.
• Lifting: 10-25 lbs. occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.
• Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
• Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
• Pace of Work: great, multi-tasking/pressure paced environment.
• Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.

Qualifications

• A High School diploma or equivalency certificate.
• A valid driver’s license and insured, operable vehicle.

Skills

• Excellent communication skills.
• Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions.

Benefits

Competitive pay, $85,000 and up (depending on experience). Monthly bonus incentive. Annual performance review with potential merit increase. Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates. Flexible Spending Accounts- for healthcare and dependent care. Disability, AD&D, and Life insurance. 401(k) with 3% company contribution. Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day. Employee Assistance Program. Charitable giving program and community involvement.