Community Manager - Lease Up

About the role

The Community Director position at Affinity at Kalispell is a people-focused role within Axis Residential, a forward-thinking property management organization. The ideal candidate will build strong relationships with residents, prospects, and the on-site team, manage operations to maximize revenue, and support the community through various activities.

Responsibilities

• Build and maintain a community culture focused on enhancing residents' way of life.
• Manage, lead, develop, and motivate a high-performing office team.
• Provide continual training and performance evaluations of associates.
• Participate in resident-led events and activities.
• Support community by participating in sales programs and leasing activities.
• Ensure the physical well-being and curb appeal of the community.
• Manage daily operations to achieve financial goals and budgets.
• Ensure a thorough application and credit check for all prospective residents.
• Maintain current records of liability insurance.
• Exercise sound judgment regarding property expenditures and ensure timely and accurate submission of all invoices.
• Achieve timely unit turnover and implement a marketing program to pre-lease apartments.
• Enforce evictions for non-payment of rent and violations of community rules and regulations.
• Assist the Portfolio Manager with various tasks as requested.

Requirements

• Professional, relationship-focused leadership style.
• Experience developing and leading a high-performing team.
• Determined, ambitious, and self-motivated personality.
• Prior multifamily property management experience preferred.
• Understanding of financial statements, budgets, invoicing, etc.
• Excellent communication skills, including proficiency in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, property management software, and CRM solutions.
• Willingness to work evenings and weekends as necessary.

Qualifications

• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

Skills

• Leadership and team management skills.
• Financial management and budgeting skills.
• Customer service and resident relations skills.
• Property management software proficiency.

Benefits

• Competitive pay, starting at $85,000 and up (depending on experience).
• Monthly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, and Vision insurance with 100% employer-paid monthly premiums.
• Flexible Spending Accounts for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements

• Sitting: 3-7 hours/day.
• Walking: 1-3 hours/day.
• Climbing: 0-3 hours/day, stairs.
• Lifting: 10-25 lbs occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.

Environmental and Safety Factors

• Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
• Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
• Pace of Work: great, multi-tasking/pressure-paced environment.
• Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.