Community Manager - La Vue at Emerald Pointe

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally.

About the role

This role manages the day-to-day operations of an assigned garden-style, stabilized property (364 units) including managing team members, daily activities, and resources to achieve established budgeted financial and operational goals. The position ensures compliance with Company policies, Fair Housing, ADA, FCRA, and other laws governing multi-family housing operations.

Responsibilities

• Provides input into the development of the property budget by analyzing financial statements, marketing data, and operational reports.
• Meets revenue targets by setting rent rates, ensuring timely rent and fee collection, making bank deposits, and reviewing monthly financial status reports.
• Approves vendor invoices for payment, ensuring proper documentation, insurance certificates, and accounting codes.
• Controls expenditures by adhering to the approved budget and managing the petty cash fund.
• Oversees lease enforcement, including approving resident applications, conducting apartment inspections, issuing notices, and managing evictions and late fees.
• Analyzes market and economic trends to implement leasing and marketing strategies that achieve occupancy and revenue goals.
• Promotes resident satisfaction and retention by addressing complaints, questions, and service issues promptly.
• Ensures maintenance team compliance with Company standards for completing resident service requests.
• Conducts regular property inspections to maintain safety, cleanliness, and overall appeal.
• Supervises property staff through hiring, training, and performance management in alignment with Company policies.
• Manages client/owner relationships by providing performance updates and responding to requests.
• Completes accounting, financial, administrative, and other reports as assigned.
• For California properties: Manages the lease process using the California-specific Lease File Checklist to ensure compliance and organization.

Requirements

• Bachelor’s degree preferred in Business Management, Real Estate, or a related field.
• 4-6 years of relevant property management experience, including sales, marketing, and customer service.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented, self-motivated, and capable of working independently or collaboratively.
• Valid driver’s license (required to operate a golf cart on property).
• Proficiency in property management software (e.g., Entrata, Yardi, OneSite) and standard office applications.
• Management and supervisory skills to lead and evaluate team members, including maintenance specialists.
• All required state and local licenses/certifications.

Working conditions

• Office environment with frequent exposure to outdoor elements (weather, odors, landscape).
• Must be able to access all areas of the property and amenities.
• Ability to lift up to 20 pounds independently and 50 pounds with assistance.
• Routine local travel may be required for bank deposits, training, or outreach events.

Pay

The salary range for this position is $87,000 - $95,000. Additional compensation may include weekly, monthly, or quarterly bonus programs based on individual and company performance.

Benefits

• Competitive medical, dental, vision, disability, and life insurance (free basic employee-only medical coverage; discounted after 3 and 5 years of service).
• Generous paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays (plus birthday off after 1 year). Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with up to 6% Company match after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption/surrogacy).
• Employee Assistance Program.
• Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program.

Benefits are offered for full-time employees. Compensation and benefits for union or prevailing wage roles may vary.