Community Manager - HOA Property Management- South Austin

We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. No prior experience is required, as our education company will provide an industry-leading foundation. The initial training lasts one year, and you will become an industry expert within three years. Mentors will be assigned to support your skill development. This education will serve you well in future roles within our company or externally.

About the role

As a Community Manager, you will be the face of our organization, acting as a liaison between HOA boards, homeowners, and vendors. The role is multifaceted, requiring ownership of tasks, customer service excellence, vendor relationship management, and oversight of your portfolio of communities—all with a positive attitude.

Responsibilities

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your community.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Handle vendor relations, including bidding and project management.
• Consult with other departments to support your communities.
• Provide risk management, insurance, and litigation support.
• Prepare budgets and manage the finances of the associations.
• Be available for after-hours emergencies.
• Additional tasks as necessary.

Requirements

• Approximately 8+ years of solid work experience in roles requiring proactive effort and decision-making (e.g., retail, hospitality, administration, operations, or office management).
• Ability to attend or run evening meetings (usually 30-40 per year).
• High-level organizational skills in a fast-paced environment.
• Experience with Office software (Word, Excel, PowerPoint, etc.).
• Ability to quickly learn other business computer systems.
• Strong customer-friendly and informative communication skills.
• Some experience with financial statements and budgets.
• Comfort with public speaking in small and large meetings.
• Great conflict management skills for sometimes stressful situations.
• Experience gathering bids for large projects and managing those projects.

Training

• Assigned a Community Manager Mentor as an on-the-job guide.
• Part of a "tribe" of community managers with varying experience levels for peer learning.
• Completion of a unique in-house, web-based learning academy.
• Ongoing updates on changes in laws and seasonal topics.

About Spectrum

Spectrum is a dynamic team managing hundreds of homeowners' associations in Texas and Arizona since 2001. We prioritize a vibrant culture built on trust, support, career development, fun, autonomy, and strong human connections. Our team enjoys an empowering work schedule, full benefits, generous PTO, and opportunities to create positive change in communities. We have been recognized as one of the Best Places to Work for several years.

• 93% of employees believe in company leadership and future success.
• 96% of employees are proud to work here and love their coworkers.
• 99% of employees felt well-supported by management during COVID-19.

Benefits

• Hybrid Empowerment Plan: First year in-office; after one year, transition to hybrid remote/in-office work as determined by your manager.
• 5 weeks of PTO for rest, travel, family, and hobbies.
• 40 paid hours per year for community service activities.
• 11 annual paid holidays.
• Paid training through an internal learning and development system.
• Full suite of benefits: Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401k program.
• Free in-house medical clinic (San Antonio office) with virtual appointments for other locations.
• Phone and mileage reimbursement.
• Well-structured career track with 6-month reviews and performance-based increases.

Pay

Annual salary of $57,500.00 with reviews and performance increase opportunities every 6 months.

Schedule

• Training phase: First 6 months in the local office.
• After training: Hybrid schedule with a few days per week in the office for collaboration, onsite functions, or mandatory events.

Office location: 901 South MoPac Expressway, Barton Springs Building 1, Suite 300, Austin, TX 78746.