Community Manager - HOA Property Management - Fort Worth

About the Role

A unique opportunity for professionals with 8–10 years of experience in proactive roles (retail, hospitality, administration, operations, etc.) to transition into a rewarding career in HOA community management—no prior HOA experience required. We provide industry-leading education, mentorship, and a clear path to becoming an expert within three years. This role builds a strong foundation in general business and administration, preparing you for long-term success within our company or beyond.

As the face of our organization, you’ll serve as the liaison between HOA boards, homeowners, and vendors, managing a portfolio of communities with a high degree of ownership, customer service excellence, and a positive attitude.

Responsibilities

• Passionately uphold our Same Day Response Policy.
• Engage with board members and homeowners in your assigned communities.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan and facilitate association board meetings and annual meetings.
• Oversee vendor relations, including bidding and project management.
• Consult with other departments to support your communities.
• Handle risk management, insurance, and litigation support.
• Prepare budgets and manage association finances.
• Be available for after-hour emergencies.

Requirements

• 8+ years of professional experience in roles requiring proactive effort and decision-making (e.g., retail, hospitality, administration, operations).
• Customer-centric attitude with a commitment to extreme ownership of tasks.
• Highly organized, coachable, and adept at multitasking in a fast-paced environment.
• Ability to attend or run 30–40 evening meetings per year.
• Proficiency in Office software (Word, Excel, PowerPoint) and aptitude for learning other business systems.
• Strong, customer-friendly communication skills.
• Experience with financial statements, budgets, and public speaking.
• Conflict management skills for high-stress situations.
• Experience gathering bids and managing large projects.

Training & Development

• Assigned a Community Manager Mentor for on-the-job guidance.
• Access to a "tribe" of community managers with varying experience levels.
• Completion of a unique in-house, web-based learning academy.
• Ongoing updates on legal changes and seasonal topics.
• Vibrant culture focused on support, career development, autonomy, and strong team connections.

Benefits

• Hybrid Empowerment Plan: First year in-office (Plano, TX), transitioning to hybrid remote/office work afterward.
• 5 weeks of PTO for rest, travel, family, and hobbies.
• 40 paid hours annually for community service.
• 11 paid holidays.
• Comprehensive benefits: Medical, Dental, Vision, STD/LTD, Life/AD&D, and 401k.
• Free in-house medical clinic (San Antonio office) with virtual appointments for other locations.
• Phone and mileage reimbursement.
• Structured career track with 6-month reviews and performance-based raises.

Pay

Annual salary of $57,500 with performance reviews and increase opportunities every 6 months.

Schedule

• First year: Required in-office (Plano, TX) for training and acclimation.
• After first year: Hybrid schedule (remote/office) based on role and business needs.
• Must be available for 30–40 evening meetings per year and after-hour emergencies.

Office Location: 9151 Blvd 26 – Suite 375-B, North Richland Hills, TX 76180. Must be able to commute for team collaboration, onsite functions, or mandatory events.