Community Manager-Hillcrest Apartments

About the role

The Community Manager will have a proven track record of successfully managing multifamily properties, including HUD properties, utilizing superior communication skills and a positive attitude.

Responsibilities

• Directly supervise the property’s on-site staff to ensure implementation of all corporate policies and procedures.
• Prepare accurate and timely reports (weekly, monthly, quarterly, annually and ad hoc) detailing cash flow, budget variances, market studies, and business strategies.
• Aid in developing annual budgets, and executing on same, including managing expenses and achieving company goals, including revenue, occupancy, social programs, and other aspects of the Foundation’s mission.
• Work with the Regional Manager and corporate team to review and inspect all capital replacement plans; ensure all are within the scope of the approved budget.
• Maintain detailed knowledge of the local market / competition and develop tailored marketing plans and strategies.
• Solicit bids and negotiate with vendors.
• Lead the on-site team in excellent customer service.
• Review and monitor the monthly schedule of resident services activities are taking place and supporting of the AHF mission.
• Lead on-site staff in evictions and other routine legal matters.
• Remain abreast of federal and state legal developments as they pertain to our business, including Fair Housing, EEO, OSHA, and ADA, and assist in assuring compliance.
• Assist in ongoing process improvement, including revisions of policies and procedures.
• Review performance and recommend (or approve as appropriate) employee compensation decisions.
• Personally inspect the property on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior.

Requirements

• At least three (3) years prior experience in on-site multifamily property management, at least one (1) of which must have been a Property Manager / Community Manager of a Tax Credit community.
• Proven completion of a leadership development program (preferred).
• High School degree or equivalent (Required).
• Professional Designation or Certification indicating property management expertise (e.g., CPM, ARM, CAM, TCS, HCCP, SCHM, or equivalent designation from a recognized MF industry organization).
• Prior experience with affordable housing programs (income and rent restrictions, LURA and/or Tax Credit compliance, etc.).
• Proficiency with Yardi property management software (preferred) or experience with similar property management software.
• Demonstrated ability to effectively recruit, retain, manage, direct, train, motivate and lead both office and maintenance personnel.
• 1+ years prior experience evaluating employee performance, coaching and developing team members.

Qualifications

• Education and Experience: The Community Manager will report directly to a Regional Manager, and will have the following credentials and qualifications (required for consideration for the position):
• At least three (3) years prior experience in on-site multifamily property management, at least one (1) of which must have been a Property Manager / Community Manager of a Tax Credit community.
• Proven completion of a leadership development program (preferred).
• High School degree or equivalent (Required).
• Professional Designation or Certification indicating property management expertise (e.g., CPM, ARM, CAM, TCS, HCCP, SCHM, or equivalent designation from a recognized MF industry organization).
• Prior experience with affordable housing programs (income and rent restrictions, LURA and/or Tax Credit compliance, etc.).
• Proficiency with Yardi property management software (preferred) or experience with similar property management software.
• Demonstrated ability to effectively recruit, retain, manage, direct, train, motivate and lead both office and maintenance personnel.
• 1+ years prior experience evaluating employee performance, coaching and developing team members.

Skills

• Superior communication skills.
• Positive attitude.
• Leadership development program completion (preferred).
• Property management expertise (e.g., CPM, ARM, CAM, TCS, HCCP, SCHM, or equivalent designation from a recognized MF industry organization).
• Experience with affordable housing programs (income and rent restrictions, LURA and/or Tax Credit compliance, etc.).
• Proficiency with Yardi property management software (preferred) or experience with similar property management software.
• Ability to evaluate employee performance, coach and develop team members.

Benefits

N/A

Pay

N/A

Schedule

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