Community Manager- Glendale Heights

About the role

Come join the growing team at Bender Companies! Bender Companies is an owner-operator specializing in the acquisition and management of value-add multifamily properties. Since its inception in 2011, Bender Companies has established a proven track record of high performing investments through strategic acquisitions, mitigating risk, and effective management. Today, Bender Companies owns and operates 29 properties throughout the Midwest, with nearly 6,500 units. We are a high growth company that values integrity, initiative, and inclusion. If you are looking for a company where you can see your impact make a difference in the company, this may be the place for you. We’re seeking an experienced Community Manager to take ownership of the day-to-day operations at one of our apartment communities located in Glendale Heights. This role is ideal for someone who combines a passion for prioritizing resident experiences with operational excellence and a business-owner mindset. The ideal candidate will be a strong leader, problem-solver, and communicator who's comfortable wearing many hats and energized by the challenge of making a property run smoothly, profitably, and with a strong sense of community. This position will require you to work on-site at the property in Glendale Heights.

Responsibilities

• Overseeing daily property operations to ensure excellence in resident satisfaction, property condition, and financial performance
• Coordinating and directing all maintenance activities, including unit turns, building repairs, and tenant improvements
• Ensuring apartment units are always “market-ready”, working closely with maintenance and leasing teams
• Leading the leasing team to meet occupancy goals and implement resident retention strategies
• Monitoring and managing operating budgets, analyzing expenses, and identifying opportunities for cost savings
• Building strong relationships with residents; handling concerns or escalations with professionalism and care
• Conducting regular physical inspections of the property and apartments to ensure high standards of cleanliness, safety, and maintenance
• Managing vendor and contractor relationships; reviewing and approving invoices to ensure quality and cost control
• Guiding your team through change, new initiatives, and ongoing process improvements
• Proactively analyzing rental rates, market conditions, and competitive trends to optimize performance
• Driving community engagement and resident satisfaction through events, feedback initiatives, and high-touch service

Requirements

• A bachelor’s degree or equivalent college-level coursework (preferred)
• At least 2 years of proven success in apartment property management
• CPM (Certified Property