Community Manager

Essential Job Duties and Responsibilities

• Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
• Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
• Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
• Recommend changes to rents and fees in accordance with market changes
• Review and analyze monthly financial statements
• Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
• Administer tenant leases and maintain good tenant relations; review, understand and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
• Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
• Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance. Resolve emergency maintenance issues
• Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process

Qualifications

• Polished, engaging and energetic leadership skills
• Management experience
• A commitment to applying your very best in a high-energy, upscale environment
• Experience in maximizing rental revenue and reducing vacancy loss
• Ability to lead and supervise teams
• Understanding of site leasing trends, traffic patterns, and product availability
• Proactive communication skills
• Experience in improving Net Operating Income (NOI)
• Experience in recommending changes to rents and fees based on market changes
• Experience in reviewing and analyzing financial statements
• Experience in supervising, monitoring, and processing accounts payable
• Experience in administering tenant leases and maintaining good tenant relations
• Experience in preparing annual budgets and reviewing monthly financial reports
• Experience in performing periodic inspections and resolving maintenance issues
• Experience in obtaining and supervising third party vendors