Community Manager

About the role

The Community Manager is responsible for overseeing all aspects of property operations, including financial performance, leasing, resident satisfaction, and team leadership. This role ensures the community meets occupancy and revenue goals while maintaining high customer service standards.

Responsibilities

• Oversee all property operations, ensuring financial performance, occupancy, and compliance with company policies and regulations.
• Lead, train, and manage on-site staff, providing coaching, performance management, and development opportunities.
• Maintain resident satisfaction through quality service, effective communication, and proactive retention efforts.
• Assist in preparing annual budgets and income projections, manage revenue collection, expenses, and financial reporting to maximize Net Operating Income.
• Conduct regular and consistent property inspections, ensuring safety compliance, and addressing maintenance needs in partnership with the Maintenance Manager.
• Report property liability claims, worker’s compensation claims, and property loss claims.

Requirements

• Minimum of three years of proven success in multifamily with leadership responsibilities.
• Strong financial acumen and experience managing budgets.
• Excellent problem-solving and conflict-resolution skills.
• In-depth knowledge of Fair Housing laws and compliance requirements.
• High school diploma or equivalent required, some college preferred.

Benefits

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub.

Company Overview

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history.

Venterra Realty has been recognized as a leading workplace with numerous prestigious awards, including US Awards 2025 Best Workplaces in Real Estate, 2025 Best Medium Workplaces, and Fortune Best Workplaces in Texas, among others.