Community Manager

Reports to: Regional Manager or Senior Regional Manager
Location: St. Andrews

About the role

The Community Manager is responsible for overseeing all aspects of property operations, including financial performance, leasing, resident satisfaction, and team leadership. This role ensures the community meets occupancy and revenue goals while maintaining high customer service standards. The Community Manager also leads and develops on-site staff and ensures compliance with company policies and industry regulations.

Responsibilities

• Oversee all property operations, ensuring financial performance, occupancy, and compliance with company policies and regulations.
• Lead, train, and manage on-site staff, providing coaching, performance management, and development opportunities.
• Maintain resident satisfaction through quality service, effective communication, and proactive retention efforts.
• Assist in preparing annual budgets and income projections, manage revenue collection, expenses, and financial reporting to maximize Net Operating Income.
• Conduct regular and consistent property inspections, ensuring safety compliance, and addressing maintenance needs in partnership with the Maintenance Manager.
• Report property liability claims, worker’s compensation claims, and property loss claims.

Requirements

• Minimum of three years of proven success in multifamily with leadership responsibilities.
• Strong financial acumen and experience managing budgets.
• Excellent problem-solving and conflict-resolution skills.
• In-depth knowledge of Fair Housing laws and compliance requirements.
• High school diploma or equivalent required; some college preferred.

Benefits

• Competitive base salary and performance bonus.
• Robust health benefits package including Medical (PPO), Dental, and Vision.
• 401k matching.
• Paid vacation and employer-paid Short & Long-Term Disability.
• Educational Assistance / Reimbursement.
• 8 paid hours per year of Volunteer Time Off.
• Access to thousands of employee discounts with BenefitHub.

About the company

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history through the exceptional commitment and dedication of its approximately 950 team members.

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.