Community Manager

TREK Development Group is a Pittsburgh- based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value, Strengthen Community and Enhance Lives. At TREK, we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values: Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity and Responsibility are best described in our commitment to TREK’s Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day: To treat everyone with the kindness we all wantTo do our own part to take care of the place where we live and work To take the time to help each other achieve our goals and aspiration We believe that every member of the team is important to the success of the community and together we are committed to providing high-quality, community-focused housing. We are currently seeking an engaged and passionate professional to serve as Community Manager for Barclay 1a property with 72 units. The Community Manager is responsible for the financial, physical, and overall operations of the community, activation of the Hospitality Covenant and management of the on-site team. One of the primary tasks includes increasing the cash flow by maximizing occupancy/revenue and minimizing operating expenses while maintaining the physical asset. This role requires delegation and follow-up in a friendly and helpful manner with both on site staff and residents. The Community Manager takes pride in the community and motivates others to do the same, through supporting staff and residents and encouraging co-investment for the quality of life in the community. Essential Functions: Acting as the driving force of the Hospitality Covenant and driving the team by modeling, inspiring, communicating, supporting and holding staff and residents accountableSupervising and directing on-site team members. Creating opportunities for team to bring their thoughts, ideas and experiences to minimizing overtime and creating efficiencies. Optimizing the skills of the team through performance management, reviews and consistent conversationCoordinating upkeep of the property, which includes: regular inspection of the property to delegate maintenance, curb appeal, annual inspection of apartments, janitorial tasks, safety and preventative maintenance. Managing the work order system to ensure completion of priority tasksDeveloping positive relationships with residents by working through network building tools to develop a greater sense of co-investment creating a positive work and living environment. This includes seeking ways to include residents in community problem solving and supporting resident led initiativesExamining the monthly budget operating report and detailed general ledger to assure all bills paid and accurately coded and necessary changes provided timely to accountingMeeting budgeted revenue, operating expense and cash flow monthly. Ability to orally and in writing respond to budget variances and provide plan for bringing into compliance. Create/review accruals as neededManaging legal proceedings for non-rent payment process including notice to quit for nonpayment of rent, cases for housing court in conjunction with TREK's attorney, follow up of court rulings on payment agreements and or evictionsApplying for and implementing annual rent increases to optimize income in accordance with program guidelinesLeasing of units in compliance with site‘s approved tenant selection or A&O plan to maintain occupancy at 98% or aboveEnsuring compliance with Affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements and Federal State or Local RequirementsMeeting all HQS and REAC standards as applicable. Must pass or meet a minimum score of 85Remaining current and knowledgeable of applicable affordable programs of communityUpdating and following LEP and LAP plans as provided by complianceCreating and adhering to an energy conservation planProviding notification and thorough incident reporting of all incidents with proper risk managementMaintaining onsite resident and vendor files, ensuring that they are compliant with TREK, agency and regulatory standards Education & Experience: College degree in a related field or 5+ years of progressive career path in Property Management, Hotel, Hospitality or Retail required3+ years of experience in Property Management, Hotel, Hospitality or Retail requiredExperience managing tax credit properties and meeting the needs of low-income residents strongly preferredIndustry designations (COS, LIHTC, ARM®, CPMC®, etc.) preferredAbility to achieve certification within 6 months of hiring to meet any specific site/area needsMinimum team supervision of 2 people (hiring, performance management, training)Strong Microsoft Word, Excel, Outlook and RealPage or other industry software experience requiredReal Estate License preferred, or required within the first year of employment, or sooner if required by state lawKnowledge of Federal Fair Housing laws and guidelines a plusExcellent verbal and written communication skills requiredChild abuse clearances and background checks requiredExperience with recertifications a plus Physical Demands & Work Environment: The employee is regularly required to move around the building or siteMay require travel dependent on business needsMust work under deadlines and ability to meet deadlinesFrequently moves equipment weighing up to 50 pounds across siteConstantly works in outdoor weather conditionsThe person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary: $72,000/yr Benefits: paid time off and sick days, holidays, medical, dental, vision, employer-paid long-term disability, employer-paid basic life, 401(k) with employer contribution, and EAP If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group http://trekdevelopment.com. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. 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