Community Manager

About the role

This is a part-time remote role with room for growth into a full-time role for a Community Manager for our entrepreneurship community, the School of Mentors (5,500+ members). You will play a vital role in creating a supportive, engaging environment for our members, helping them stay connected, inspired, and accountable. We have clear systems, SOPs, and templates in place - we just need someone consistent, personable, and community-obsessed to bring them to life.

Responsibilities

• Welcoming and onboarding new members into the community
• Hosting and moderating live Zoom calls (networking, Q&A, accountability, etc.)
• Sparking engagement by posting thought-provoking questions, conversation starters, or relevant content
• Managing and responding to member questions, requests, or concerns
• Collaborating with the internal team to ensure updates, events, and announcements are shared effectively
• Monitoring and helping improve member retention and satisfaction
• Supporting coaches and leadership with backend organization and logistics when needed

Requirements

• Strong communication and interpersonal skills – confident on Zoom and in written posts
• Passion for entrepreneurship, personal growth, and community-building
• Must be U.S. based
• Ability to manage, organize, and engage across digital platforms (we use Skool for both communities)
• Highly responsive, dependable, and proactive in identifying where support is needed
• Comfortable leading small groups and facilitating online events or discussions
• Experience working remotely and independently with strong self-discipline
• Coachable and open to feedback – we want you to grow with us

Preferred Qualifications

• Experience managing online communities or coaching groups
• Background in customer support, events, education, or personal development
• Familiarity with tools like Zoom, Skool, Google Suite, Slack
• Creative thinking and willingness to test new ideas for member engagement

Schedule

• 20 hours/week to start, with potential for growth
• Available during peak call hours (preferably between 12pm–8pm CST)
• Fast and responsive communication with the internal team and members
• A working computer and stable internet connection are required