Community Manager

Responsibilities

• Provides leadership and direction to all staff at the property.
• Hires (for open positions approved by the Regional Property Manager), trains, completes and conducts performance evaluations for all staff at the property.
• Manages and oversees all phases of the operation of a property, including budget preparation and control, general administration, property maintenance, unit leasing and collections, financial and administrative reporting, resident relations, and financial resource management.
• Makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.
• Maintains knowledge of competition and market conditions affecting leasing and operations and makes adjustments accordingly.
• Ensures all residents living in the community meet compliance and eligibility requirements as established by the appropriate local, state, and/or federal agencies.
• Addresses non-compliant issues swiftly and appropriately.
• Prepares, processes, modifies and signs lease agreements and related forms.
• Maintains vacancy information reports as required by corporate, investors, and monitoring agencies.
• Supervises any outside contractors working on the property.
• Performs physical needs assessments, negotiates contracts with vendors, and ensures work is completed by the agreed-upon deadline.
• Participates in and directs office and maintenance staff regarding all move-in/out and agency inspections and inspection processes.
• Meets and works with residents, resident organizations, and resident services providers to address issues, make improvements, and maintain positive relations.
• Complies with all Company Accounting and Operations directives, policies, and procedures.
• Continually inspects property recording deficiencies, making improvements and taking any required actions according to Company guidelines.

Qualifications

• Two or more years’ experience in multi-family residential property management, preferably with experience with direct supervision of employees.
• Multi-family residential leasing experience required.
• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8 and/or Public housing experience preferred.
• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Required certifications or licenses preferred, or the ability to obtain within one year required.