Community Manager at The Annex Flats

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• General Property Management Responsibilities:
  • Manage property operations within accordance of all Federal, State and Local Fair Housing laws;
  • Maintains high occupancy level and low turn-over rate within established budgeted benchmarks.
  • Ensures property delinquency is collected timely.
  • Processes all invoices timely upon receipt, including coding and seeking approval as needed.
• Occupancy Responsibilities:
  • Certifies resident eligibility using federal, tax credit, and local program guidelines;
  • Tracks property data via property management software (Onesite).
  • Collaborates with maintenance to minimize turnover delays and costs;
  • Prepares move-out settlement statements & collections.
  • Work within and maintain property waitlist to assure two applicants are always prequalified.
• Financial Responsibilities:
  • Performs complex calculations of assets and all sources of income for resident certifications, as necessary;
  • Ensures property delinquency is collected timely.
  • Includes posting rent payments as received and handling rent deposits to bank;
  • Assist with budget preparation and monitors site budget and informs Supervisor of any major variances or deviations.
• Compliance Reporting:
  • Meet all Regulatory requirements & compliance for each managed site.
  • Submit compliance reports on time including monthly compliance reports and delinquency reports.
  • Perform file pre-audits and file reviews with syndicators, partners, and lenders.
• Office Management:
  • Provides site presence and resource to residents by holding regular office hours on-site.
  • Aid in obtaining service contracts for such as but not limited to; copiers, trash removal, laundry machine lease, snow removal, etc.
• Customer Service:
  • Communicate efficiently to the public and co-workers and promptly addresses resident issues, requests, and communications.
  • Responsible for resident newsletters. Planning and coordinating community activities.
  • Daily oversight of site staff.
• Other Duties As Assigned:
  • Required to travel from property to property regularly for meetings, trainings, site visits etc. within the Denver Metro area.

COMPETENCIES

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with vendors and employees at all levels throughout the organization.
• Must be able to follow directions, provide excellent customer service, display respect and professionalism always.
• Must be able to work independently or as part of a team when required.
• Attention to detail and sound judgement.

PHYSICAL REQUIREMENTS

• Must be able to lift up to 50 pounds, walk up and down stairs, stand, sit, lay for extended periods of time.
• Must be able to handle general office equipment (fax, computer, copier) and mobile phone.

BENEFITS

• 403B with 3% match
• Dental Insurance
• Health Insurance
• Paid time off including vacation, sick and personal leave; plus, ten (10) paid holidays.
• Life Insurance
• Vision Insurance
• Solid working environment