Community Manager

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.

About the role

Sares Regis Group is seeking an experienced Community Manager for our beautiful 218-unit community, Aster! This person is responsible for the overall supervision and performance of the property.

Responsibilities

• Hiring, training, and developing a competent team.
• Managing daily operations, including reviewing daily rent recommendations and identifying opportunities to maximize income.
• Collecting rents, implementing timely legal delinquent rent procedures, and ensuring resident insurance compliance.
• Adhering to resident screening criteria and policies, implementing resident retention procedures, and completing weekly reports accurately and timely.
• Approving invoices and ensuring accurate data input, as well as completing other required reports.
• Reviewing and analyzing monthly performance, completing variance reports, and initiating annual budgets and forecasts.
• Identifying potential market challenges, educating self and staff about competitors, and creating effective marketing plans.
• Ensuring recurring contract work (e.g., unit cleaning, painting, landscaping) is bid out routinely for quality and best price, confirming contractor insurance and lien waiver compliance.
• Monitoring quality and timeliness of contractor performance.
• Implementing OSHA and other safety procedures, educating the team on safety precautions, and ensuring up-to-date MSDS information is available.
• Identifying potential repairs or capital projects with the maintenance supervisor and ensuring quality curb appeal meets corporate standards.
• Identifying actual or potential risk management issues.
• Reading, following, and implementing company and employee handbooks, property policy manuals, and other governing documents.

Requirements

• 4+ years as a Community Manager of 200+ units.
• Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
• Strong sales skills.
• Ability to read, analyze, and interpret general business periodicals, and write reports and business correspondence.
• Ability to calculate figures such as discounts, interest, commissions, proportions, percentages, and area, and apply concepts of basic math.
• Ability to solve practical problems in situations with limited standardization.
• Knowledge of operations software used at the property level, including Outlook, Internet software, Excel, and Word.

Pay

$80,000-$85,000 annually.

Schedule

Monday - Friday, 9AM - 6PM.

Benefits

• Competitive compensation package including a 401(K) match.
• Rental incentive and renewal compensation.
• Bonuses and rental discounts depending on location.
• Medical, dental, and vision benefits for regular full-time employees working 30-40 hours per week.
• Vacation accrual.
• Sick time accrual in accordance with law.