Community Manager

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment, and management firm specializing in commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired over $7 billion in assets and manages a portfolio of approximately 25 million square feet of office and industrial space alongside 42,000 apartment units.

About the role

We are seeking an experienced Community Manager for our 200-unit community, Bahay Apartments, in Los Angeles, CA. This role is responsible for the overall supervision and performance of the property.

Responsibilities

• Hire, train, and develop a competent team.
• Manage daily operations, including reviewing daily rent recommendations to maximize income.
• Collect rents, implement timely legal delinquent rent procedures, and ensure resident insurance compliance.
• Enforce screening criteria and policies, and implement resident retention procedures.
• Complete weekly reports accurately and approve invoices for timely data input.
• Review and analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts.
• Identify market challenges, educate staff on competitors, and create effective marketing plans.
• Routinely bid out recurring contract work (e.g., unit cleaning, painting, landscaping) to ensure quality and best pricing.
• Confirm contractor insurance and lien waiver compliance, and monitor contractor performance.
• Implement OSHA and other safety procedures, conduct routine safety meetings, and ensure up-to-date MSDS information.
• Identify potential repairs or capital projects with the maintenance supervisor and maintain quality curb appeal.
• Address actual or potential risk management issues.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Requirements

• 3+ years of experience as a Community Manager for a 200+ unit property.
• Excellent problem-solving, interpersonal, communication, and leadership skills.
• Strong sales skills.
• Ability to read, analyze, and interpret business periodicals, and write reports and business correspondence.
• Proficiency in calculating figures such as discounts, interest, commissions, proportions, percentages, and basic math concepts.
• Ability to solve practical problems in situations with limited standardization.
• Knowledge of operations software, Outlook, Internet software, Excel, and Word.

Pay

$95,000–$100,000 annually.

Benefits

• 401(K) match.
• Rental incentive and renewal compensation.
• Bonuses and rental discounts depending on location.
• Medical, dental, and vision benefits for regular full-time employees working 30–40 hours per week.
• Vacation accrual and sick time accrual in accordance with the law.

Schedule

Monday–Friday.