Community Manager

Duties and Responsibilities

• As the Property Manager, you will be responsible for general supervision of all team members working on the property, ensuring that all personnel receive prompt and thorough training.
• Maintaining a high-quality property appearance through daily inspections and overseeing resident retention programs are key responsibilities.
• You will also initiate and monitor necessary legal actions, ensure that all marketing and leasing reports are processed and forwarded to the Corporate Office, and supervise outside contractors working on the property.
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
• Identifies appropriate contractors, defines scope of work, and obtains necessary bids.
• Oversees maintenance program consisting of maintenance supervision, inspections and monitoring work orders turn over time and vacancy loss.
• Manage vendor invoices and accounts payable.
• Rent collection, receipting, prepares deposits using Appfolio property management software.
• Writes letters and prepares legal notices to residents.
• Schedules, reviews, signs and submits team member’s payroll.
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
• Conducts weekly staff meetings and other staff meetings as needed.
• Performs related work and other duties required for on-site staff.
• Makes sure budgets are monitored on a daily basis.
• Prepares weekly and monthly owners reports and variance reports.
• Prepares Yearly Budget with Regional Manager and Maintenance Supervisor
• Works with the marketing team to create and implement marketing plans to achieve budgeted occupancy.
• Additional ad-hoc projects assigned by Regional Manager or Director of Asset Management

Qualifications

• A minimum of 3 years’ experience in a residential Property Manager role.
• Previous supervisory experience.
• Demonstrates ability to work effectively with common Microsoft software applications and property management software (preferably Appfolio).
• Knowledge of revenue management is a plus.
• Excellent problem solving, multitasking, listening, and deductive reasoning skills.
• Ability to empathize with residents and staff, while still enforcing community rules and policies.
• Knowledgeable regarding property management, federal, state, and local laws including Fair Housing.
• Reliable transportation with a valid driver's license is required.