Community Manager

About the role

Redstone Residential is a national student and multi-family housing operator managing more than 38,000 beds across 20 states. Headquartered in Provo, Utah, the company combines industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. This is a full-time, exempt, benefits-eligible position. The Community Manager is the top site-level position, reporting to the Regional Manager, responsible for all aspects of property operation and striving to achieve operational and financial goals.

Responsibilities

• Monitor Redstone Key Performance Indicators (KPIs) on-site
• Manage the property to the approved operating budget and oversee the lease-up of the property
• Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
• Collect rent and manage delinquency
• Work collaboratively with other staff members in a highly entrepreneurial environment
• Create a positive environment that enhances the experience for residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Submit weekly and monthly reports to Redstone
• Manage projects ranging from marketing initiatives to construction projects

Requirements

• 3+ years in student housing or multifamily property management
• 2+ years of property manager experience
• “Client-ready” professional demeanor and presentation; previous client interface experience required
• Detail-oriented work ethic, experience managing a budget, and P&L ownership required
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with property management software is a plus but not required
• Ability to use and quickly learn technology – Google Apps, Microsoft Office
• Team player – able to inspire team members to high levels of performance and to provide constructive feedback as needed

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short-term Disability Insurance

Pay

$60,000-$70,000 per year + ability to earn up to an additional 20% of salary in performance bonuses.