Community Manager

About the Role

Affordable housing management runs on compliance. If your instincts prioritize HUD regs, LIHTC reviews, and recertification timelines over curb appeal and lease-up traffic, this position is tailored to your expertise. This role is compliance-heavy, operationally layered, and designed for professionals already experienced in the affordable housing sector.

Compliance and Occupancy

• Own annual and interim recertification reviews in accordance with the HUD 4350.3 Handbook.
• Prepare the site for REAC inspections and Management and Occupancy Reviews (MORs).
• Coordinate LIHTC reviews as they arise.
• Draft responses for regulatory agencies in collaboration with the compliance department.
• Implement intervention strategies for tenants out of compliance with lease or program requirements.
• Utilize EIV (Enterprise Income Verification) systems proficiently.
• Hold COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification; TCS (Tax Credit Specialist) certification required for properties with tax credit units.

Responsibilities

• Monitor arrears, document lease violations, coordinate evictions, and pursue delinquencies through legal channels.
• Track bad-debt write-offs, process applications, and collect rents.
• Supervise preventive and emergency maintenance, coordinate vendor bids, and manage contractor quotes.
• Conduct unit inspections and bi-annual walk-throughs with the Building Superintendent.
• Serve as the liaison for on-site construction or renovation, ensuring compliance and access coordination.
• Attend monthly financial meetings to review budgets, flag variances, and plan for property needs proactively.

Requirements

• COS or CPO certification (required).
• TCS certification for tax credit properties (required).
• EIV experience (expected).
• Familiarity with Yardi and/or RealPage (preferred).
• Minimum three years of management experience, including direct team supervision.
• Affordable housing background (required).
• Bachelor’s degree (preferred).

About Fairstead

Fairstead operates a portfolio of over 30,000 units across 28 states as an integrated owner, developer, and manager. This structure ensures that compliance, construction, and regional management teams are internal, providing a unified platform for coordination. The company adopts a tech-forward approach to affordable housing operations, emphasizing data systems and digital workflows.

Strong candidates for this role balance compliance precision with resident relations, recognizing that affordable housing residents often have more at stake in their tenancy. The regulatory environment leaves little room for error, so execution is critical.