Community Manager

About the Role

This Community Manager position at Griffis Residential in West Palm Beach centers on three core skill sets: financial oversight, team development, and operational execution. You'll read budgets, track delinquency, manage capex projects, and keep occupancy where it needs to be. At the same time, you're coaching leasing staff, running inspections, and staying current on the local competitive market. The role requires someone who can shift between a budget spreadsheet and a resident conversation without losing a beat.

Strong lease comprehension matters here. You'll handle collections, interpret legal documents, and make calls on rent-related situations that have real financial consequences. Griffis uses iPad-based leasing and marketing tools, so comfort with technology is part of the daily workflow, not an occasional task.

Responsibilities

• Lead and delegate to your team, ensuring community conditions are maintained through regular inspections.
• Respond to resident service needs and hold vendors accountable to scope and budget.
• Oversee capital improvement projects from progress monitoring through payment approval.
• Coach leasing associates on conversion and customer service standards, ensuring team meets Griffis-defined leasing and marketing expectations.
• Track market conditions and competitors, providing informed recommendations on concessions, pricing, and strategy.

Requirements

• Three or more years in multi-family or hospitality management.
• Solid grasp of community financials, collections, and lease documentation.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• High school diploma required; bachelor's degree or CAM/ARM certification preferred.
• Demonstrated ability to build and coach a team.

Benefits

• 50% rental discount.
• 401(k) with up to 4% company match.
• 11 paid holidays.
• Minimum of three weeks PTO accruing from day one.
• Paid parental leave.
• Tuition reimbursement up to $5,250 annually.
• PTO exchange for student loan repayment.

Pay

Compensation range: $87,000 to $100,000, plus a $2,500 sign-on bonus. Bonus structure includes:

• Quarterly bonus of up to 25% of annual salary.
• Retention bonus.
• Occupancy bonus starting at $175 per lease.