Community Manager

About the Role

We are seeking polished, engaging, and energetic leaders with management experience and a commitment to apply their very best in a high-energy, upscale environment. This full-time Community Manager position offers an excellent opportunity to join a growing and dynamic company with a promote-from-within culture. Through training, coaching, and continued education, we develop our community managers to become the best in the industry.

Responsibilities

• Maximize rental revenue by maintaining high occupancy and reducing vacancy loss, bad debt loss, and concessions.
• Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel.
• Supervise the apartment turnover process, including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements to minimize unit “down-time” and vacancy loss.
• Maintain an in-depth understanding of site leasing trends, traffic patterns, and product availability.
• Ensure all sales and leasing models are maintained to the highest standards of cleanliness and maintenance; proactively communicate any issues to the appropriate party.
• Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset.
• Recommend changes to rents and fees in accordance with market changes.
• Review and analyze monthly financial statements.
• Supervise, monitor, and process accounts payable, including posting, coding, and approving all site invoices.
• Administer tenant leases and maintain good tenant relations; review, understand, and enforce lease terms. Communicate with tenants to address their needs and resolve issues.
• Ensure the proper execution of all screening procedures.
• Prepare annual budgets and review monthly financial reports for individual portfolio properties; provide reports to owners monthly and quarterly.
• Perform periodic inspections of the properties and maintain the assigned portfolio at a high level of appearance and performance.
• Resolve emergency maintenance issues.
• Obtain and supervise third-party vendors; evaluate service contract requirements, establish performance specifications, and manage the competitive bid process.
• Complete other tasks as directed and assigned.

Benefits

• Competitive salary with a generous commission structure.
• Full medical and dental benefits.
• Paid holidays and vacation time.
• Continued training and advancement opportunities.