Community Manager

General Summary

The Community Manager is responsible for maximizing rental revenue, supervising leasing/marketing personnel and maintenance staff, and ensuring the property's appearance and performance.

Essential Job Duties And Responsibilities

• Maximize rental revenue by maintaining high occupancy and reducing vacancy loss, bad debt loss, and concessions
• Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
• Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements)
• Minimize unit “down-time” and vacancy loss due to turnover
• Have an in-depth understanding of site leasing trends, traffic patterns, and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
• Recommend changes to rents and fees in accordance with market changes
• Review and analyze monthly financial statements
• Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
• Administer tenant leases and maintain good tenant relations; review, understand, and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
• Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
• Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance
• Resolve emergency maintenance issues
• Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
• Completes other tasks as directed and assigned