Community Manager

About the role

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Responsibilities

The essential duties and responsibilities of the Community Manager include:

• Personnel Management: screen, hire, train, coach, and develop on-site staff; ensure staff compliance with Company policies and procedures
• Financial Management: achieve the highest possible net operating income through effective cost control and revenue & leasing improvement; develop yearly operating budgets/forecasts
• Strategic Leasing Management: develop yearly marketing plan and utilize marketing strategies & systems; ensure staff leasing techniques are effective in obtaining closure
• Administrative & Maintenance Management: ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis; manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff

Requirements

The requirements for the Community Manager role include:

• High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform all on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

The physical requirements for the Community Manager role include:

• Regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned
• Frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another
• Occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces

Benefits

At Asset Living, the Community Manager role comes with a comprehensive total rewards package, including:

• Benefits (medical, dental, vision, life, accidental, and disability insurance)
• 401K with employer matching
• Commission and performance bonuses, when applicable
• Paid sick days and company holidays (for full-time employees)

Pay

The salary range for the Community Manager role is $85,000 per year to $90,000 per year.