Community Manager

About the Role

Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met. In this role, you will own key operational processes, manage administrative tasks, and partner with your Area Community Manager to ensure priorities are executed effectively across the community.

Responsibilities

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
• Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts
• Support leasing activity and ensure a consistent experience for prospective and current residents
• Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
• Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
• Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
• Follow established processes and escalate issues when additional support or direction is needed
• Partner closely with the Area Community Manager to execute operational priorities and community initiatives
• Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time
• Maintain organization across competing priorities, ensuring follow-through and attention to detail
• Contribute to a professional, service-driven environment through reliable execution and communication

Qualifications

• Experience in property management or customer service management preferred
• Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
• High attention to detail and ability to manage processes with accuracy
• Customer service mindset with strong problem-solving ability
• Comfort working cross-functionally in a support or coordination role
• Valid driver’s license

Pay

$71,000-$75,000 / year

Benefits

• 20% Apartment Rental Discount
• $300 Morgan Essentials – paid quarterly
• Renewal Commissions
• Medical, Dental & Vision Insurance
• Life and AD&D Insurance
• Long & Short-Term Disability Coverage
• 401(k) with Company Match
• Generous PTO + 10 Holidays + Sick Leave
• Employee Assistance Program (EAP)

About Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.

Please note that only candidates who meet the specified requirements will be contacted for an interview. Compensation may vary based on factors such as geographic location, skills, education, and/or experience.