Community Manager

About the Role

We are looking for a Community Manager to join the team.

Community Management

• Moderate conversations and maintain brand tones across our platforms: Meta, TikTok, X, Pinterest
• Responding, posting, and sweeping messages
• Spark real conversations and meaningful engagement through social listening
• Be the eyes and ears of the brand—gathering insights, managing feedback loops, and shaping community sentiment
• Collaborate with creative, content, and strategy teams to bring community ideas to life

Data & Insights

• Comfortable using Hootsuite, Talkwalker and Meta Business Suite
• Track our social performance, engagement metrics and provide findings
• Build dashboards, reports, and visual stories that keep our creative work rooted in real-world impact
• Analyze campaign performance, user behavior, and audience trends to unlock deeper insights
• Work cross-functionally with strategy, creative, and media to optimize campaigns in real time

Culture and People

• You demonstrate an ability to represent the relationship and help shepherd the process with external client partners, including other agencies (e.g., Media, PR, etc.) and vendors
• You're an active and stimulating voice within the strategy department and agency as a whole
• You're a hub of culture within the agency, with close relationships across departments

Qualifications

• Bachelor's degree or equivalent experience
• You seem to notice all the little things about people that others might miss
• A passion for creativity
• Ability to collaborate gracefully and powerfully across all disciplines
• You thrive in a fast-paced, entrepreneurial environment

Benefits

• Medical coverage, dental, vision, disability, and 401K
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off

Pay

USD $53,960.00 - USD $71,610.00/Annually