Community Manager

About the role

Karya Property Management is looking to hire an ambitious Community Manager to join our team at our Music City Flat property! This is a full time position and compensation will range based on experience.

Responsibilities

• Overlook leasing activity - follow up on leads and approve application outstanding
• Actively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewals
• Review collections daily and make decisions where required
• Monitor all property work orders and supervise execution with lead maintenance personnel
• Manage the make ready schedule and supervise the progress
• Audit rent roll to monitor rent, lease expiration, MTM tenants, evictions
• Submit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.)
• Must attend emergency calls and assign work to the on-call maintenance
• Perform other duties assigned

Requirements

• High School Diploma or Equivalent required / College Degree preferred
• 3+ years' experience as a Community Manager at a Multifamily property
• Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
• Experience with CAM or CAPS
• Experience with Onesite
• Excellent verbal and written communication skills
• Customer service experience
• Must be able to communicate effectively with residents and team members
• High sense of urgency, with the ability to meet deadlines
• Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions

• Prolonged periods sitting, standing, and walking throughout the workday
• Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
• Must be able to type efficiently
• Must be able to lift up to 15 pounds
• Must be able to work indoors / outdoors or in extreme weather conditions
• Must be able to work weekends and/or evenings on a rotating schedule