Community Manager

About the role

Red Oak Apartments is seeking an experienced, results-driven Community Manager to oversee the daily operations of our 500-unit multifamily apartment community. The ideal candidate is a strong leader with exceptional operational, financial, leasing, and customer service skills who is passionate about creating an outstanding resident experience while maximizing property performance.

Responsibilities

• Direct all day-to-day operations of a 500-unit apartment community.
• Lead, coach, and develop the leasing, maintenance, and administrative teams.
• Drive occupancy, resident retention, and revenue growth.
• Manage rent collections, delinquency, and lease enforcement.
• Prepare and manage annual operating budgets.
• Analyze monthly financial reports and implement strategies to improve NOI.
• Ensure compliance with Fair Housing, local, state, and federal regulations.
• Oversee capital improvement projects, unit renovations, and preventive maintenance.
• Conduct regular property inspections to maintain curb appeal and asset quality.
• Build positive relationships with residents while resolving concerns professionally.
• Monitor market conditions and recommend pricing and marketing strategies.
• Coordinate with vendors, contractors, and ownership.

Qualifications

• Minimum 5 years of multifamily property management experience.
• Experience managing 300+ unit communities preferred.
• Proven success leading high-performing teams.
• Strong budgeting and financial reporting experience.
• Knowledge of Fair Housing and landlord-tenant laws.
• Experience with property management software (Yardi, OneSite, ResMan, Entrata, RealPage, or similar).
• Excellent communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced environment.

Preferred Qualifications

• CAM (Certified Apartment Manager) designation preferred.
• Experience with value-add or repositioning communities.
• Affordable housing or mixed-income experience is a plus.

Benefits

• Competitive salary
• Monthly Bonus
• Medical, Dental & Vision Insurance
• Paid Time Off
• Paid Holidays
• Professional development opportunities