Community Manager

The Community Manager serves as the central driver of community, connection, and team member experience at Fearless. This role blends internal culture-building, external brand presence, and operational coordination to create a cohesive and engaging environment where team members feel seen, valued, and connected.

About the role

• Own and grow a speaker series - both internal (lunch & learns, team showcases) and external (panels, public events, conference programming) that elevates the Fearless brand and creates connection.
• Build and manage relationships in the Baltimore and broader GovTech / civic tech community - attend meetups, host events, and make Fearless a name people recognize and want to be part of.
• Run or support tech communities of interest (async and synchronous) - whether that's a GovTech Slack group, a women-in-tech cohort, or a developer meetup.
• Represent Fearless at conferences and industry events; identify people and organizations worth knowing, and pass warm leads and partnership signals to the BD team.

Responsibilities

• Community Building & External Presence:
  • Elevate the Fearless brand and create connection through speaker series and external events.
  • Seed and sustain community by attending meetups, hosting events, and making Fearless recognizable.
  • Manage relationships in the GovTech and civic tech community.
  • Identify and pass relationship opportunities to the BD team.
• Team Member Experience & Belonging:
  • Know every person on the Fearless team personally.
  • Create and execute a year-round calendar of in-person, virtual, and hybrid experiences.
  • Design and implement a recognition rhythm for team members.
  • Manage onboarding and offboarding processes.
• Office & Operational Support:
  • Keep the Baltimore office running smoothly.
  • Coordinate IT logistics with the tech team.
  • Support facilities and workplace needs.

Qualifications

• Proficiency with Google Workspace, Slack, Zoom, and willingness to learn new tools quickly.
• Experience planning and coordinating events.
• Project and time management skills.
• Experience organizing a meetup, tech community, speaker series, or professional network from scratch.
• At least 2 years of experience in team member experience, people operations, office management, event planning, or a similar role.
• Experience running events for live, virtual, or hybrid audiences.
• Strong communication skills across various channels.
• Ability to manage multiple tasks simultaneously.
• Experience in or deep curiosity about the GovTech, civic tech, or public sector technology space.
• Experience in identifying relationship opportunities and passing them to sales or Business Development teams.
• Experience at a mission-driven company or nonprofit.
• Active participation in professional communities.
• Bachelor's degree preferred, but not required.

Skills and Competencies

• Analytical Thinking: Ability to observe and interpret information, break down complex problems, identify patterns/relationships, and draw logical conclusions.
• Synthetic Thinking: Ability to combine different ideas, information, or concepts to create a new, complex understanding or solution.
• Adaptability: Comfort with change, flexibility in the face of shifting demands, and resilience to setbacks.
• Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring commitments are met, and focusing on enhancing service delivery.
• Communicating with Influence: Capable of crafting and delivering clear, persuasive messages tailored to diverse audiences.

Physical Requirements

• Ability to sit for extended periods while working on a computer or during meetings.
• Occasional travel to client sites or company meetings, which may involve driving or flying.
• Clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Benefits

• Life at Fearless: Purple Culture, flexible work, growth, and balance.
• Compensation: Competitive hourly wage range of $25.19 - $37.94 per hour.

Reasonable Accommodations

• Commitment to providing reasonable accommodations for applicants and candidates with disabilities.

Hiring Process

• Introductory Interview
• Technical Assessment
• Skills + Business Fit Interview