Community Manager

About The Role

As a Community Manager for a property with up to 299 units, you'll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

• Lead and Develop Teams
  • Recruit, coach, and motivate a high-performing team.
  • Foster a culture of collaboration and compliance.
  • Provide ongoing feedback and guidance.
• Drive Financial Performance
  • Manage property budgets and financial reporting.
  • Identify cost-saving and revenue-generating opportunities.
  • Oversee collections and legal processes when needed.
• Ensure Operational Excellence
  • Maintain occupancy and rental rate goals.
  • Conduct property inspections and investor tours.
  • Coordinate seamless resident move-ins.
• Elevate Marketing and Customer Service
  • Execute marketing programs and maintain accurate online presence.
  • Build resident satisfaction through retention strategies.
  • Address and resolve resident concerns professionally.

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

• Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.
• Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.
• Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.
• A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• High school diploma or equivalent required; Bachelor's degree preferred.
• Industry certification preferred.
• Valid driver's license may be required.
• 3 or more years of hands-on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
• Experience in writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Pay

Estimated Rate of Pay: $73,470.00 - $82,160.00. This position is exempt; the range above reflects annual salary. The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any).

Benefits

In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance