Community Manager

About the role

As the Community Manager, you will manage the asset to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction for a community containing 210 apartment-homes.

Responsibilities

• Prepares and maintains revenue, expenses, physical and economical occupancy in accordance with the budget and projections.
• Manages community inspections in accordance with CRC requirements.
• Successfully manages renewals for resident retention and rent growth goals.
• Assists with coaching and developing all team members.
• Reports on traffic and market trends to capture reasons for leasing and any objections, resulting in regular pricing recommendations.
• Manages marketing efforts throughout the year to assist in traffic generation and building relationships in the market.
• Handles delinquency management.
• Ensures make readies are complete to deliver a quality product in a timely fashion.
• Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance, making necessary recommendations.
• Responds to potential housing violations and liability concerns about the community.
• Oversees large capital projects and communicates between multiple departments, including upcoming common area renovations.

Requirements

• Minimum of 4-5 years industry experience; management experience preferred.
• Demonstrated ability to train and coach team members.
• Ability to work occasional rotating Saturdays (2-person office).
• Industry designations a plus; Yardi experience helpful.
• Ability to effectively write reports and business correspondence.
• Knowledge of federal, state, and local laws, regulations concerning the multifamily industry, fair housing requirements, and employee safety.
• Demonstrated ability to independently handle resident issues.
• Strong organizational skills, follow-up, attention to detail, and ability to multitask.

Benefits

• Competitive base salary.
• Monthly commission.
• Quarterly bonus.
• $750/month management rent discount for live-on (if desired).
• Health, dental, and vision insurance.
• 401k retirement plan.
• Paid training.

About the company

Founded in 1960, we own and operate all of our assets (10,000+ apartment-homes) and invest in the long term. Certified as a Top Workplace for several years in a row.