Community Manager

About the role

As the Community Manager you will manage the asset to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This community features 266 apartments.

Founded in 1960, we own and operate all of our assets (10,000+ units) and invest in the long term. Certified as a Top Workplace for several years in a row currently.

Responsibilities

• Prepares and maintains the revenue, expenses, physical and economical occupancy in accordance with the budget and projections
• Manages community inspections in accordance with CRC requirements
• Successfully manages renewals for resident retention and rent growth goals
• Assist with coaching and developing all team members
• Reporting on traffic and market trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations
• Manage marketing efforts throughout the year to assist in traffic generation and building relationships in the market
• Delinquency management
• Collaborate with the Service Team to ensure smooth operations
• Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance and make necessary recommendations
• Strong organizational, multi-tasking and problem-solving skills
• Responds to any potential housing violations and liability concerns about the community

Qualifications

• Community Manager experience required
• Minimum of 5 years industry experience
• Ability to work occasional Saturdays when/if necessary
• Demonstrated ability to train and coach team members, create structure and measurable progress
• Understanding of the financials, i.e. monthly variances, etc.
• Ability to effectively write reports and business correspondence
• Knowledge of Baltimore County/MD tenant laws and regulations concerning the multifamily industry
• Conflict resolution skills, demonstrated ability to independently handle resident issues
• Organization skills, strong follow up, attention to detail and ability to multitask

Pay

• Competitive base salary
• Performance bonuses

Benefits

• $750/month management rent discount for live-on (if desired)
• Health, Dental, Vision insurance
• 401K match
• Paid training
• Fun events
• Recognition programs