Community Manager

About the Role

The Community Manager is fully accountable for all property operations, managing and coordinating persons, activities, and resources to achieve objectives set by the Regional Supervisor and Property Owner. This includes maximizing occupancy levels and property values, as well as training the Assistant Community Manager to assume duties in their absence.

Responsibilities

• Financial: Assist in budget formulation, stay within budget guidelines, manage financial statements, collect rents, handle bank deposits, perform evictions and utility cut-offs, manage vendor communications, and approve/submit invoices.
• Personnel: Hire, train, motivate, supervise, and discharge on-site staff; conduct new employee orientation, performance reviews, and training; maintain confidentiality of employee information.
• Administrative/Office: Ensure complete and properly executed lease files, create staff schedules, maintain office and model apartments, attend management meetings, submit reports, and maintain records.
• Resident Relations: Maintain positive customer service, handle resident complaints, conduct move-in/move-out inspections, and review notices to vacate.
• Maintenance: Inspect property regularly, update vacancy status, coordinate apartment reconditioning, and monitor service activities.
• Marketing/Leasing: Conduct market surveys, shop competition, show property to prospects, handle rental applications, and stay informed on market trends.
• Safety: Conduct safety training, complete property inspections, report incidents, and ensure compliance with safety regulations.

Qualifications

• At least 3 years of on-site property management experience.
• Background in supervision and successful track record of accomplishments.
• Experience in distressed asset repositioning.
• Bilingual required.
• Proficiency in Microsoft Office and Yardi or similar programs.
• High School diploma or equivalent; College degree a plus.
• Certified Apartment Manager (CAM) or Certified Property Manager (CPM) a plus.

Benefits

• Monthly commissions and quarterly bonus potential.
• Health, dental, vision, pet, life, disability, and 401(k) plans.
• Leadership and skills training.
• Paid holidays and Paid Time Off (PTO), with annual accrual increases.
• Extra perks like holiday savings, employee scholarships, and company parties.

CLEAR PM is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.