Community Manager

About the role

At CCMC, we specialize in large-scale community management, transforming the industry through a resident-centric focus. Our core values—Integrity, Respect, Service, and Community—guide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact.

Responsibilities

• Drive Community Initiatives: Lead daily operations, ensuring that community goals align with CCMC’s mission. Oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication. Ensure Financial Accountability: Manage budgets, prepare variance reports, and implement board directives, ensuring financial transparency and alignment with community goals.
• Maintain Risk Management Compliance: Develop and execute risk management programs, ensuring adherence to policies and long-term planning. Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development. Guide Strategic Decisions: Advise the board on long-term planning and policy-making, anticipating challenges and aligning with community goals.
• Engage the Community: Facilitate resident meetings and build opportunities for active participation, ensuring a sense of inclusion and belonging.

Requirements

• Leadership Experience: Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
• Education: Bachelor’s degree, designations, or certifications in a related field (highly preferred).
• CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).

Qualifications

• Core Values Alignment: A commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
• Communication Skills: Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
• Team Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and high-performing teams.
• Adaptability: Ability to navigate change and resilience in addressing challenges while improving the resident experience.
• Self-Awareness: Ability to recognize and regulate your own behaviors and reactions.
• Growth Mindset: Open to feedback from others, and committed to professional and personal growth.

Skills

• Strong leadership and management skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and priorities.
• Proficient in Microsoft Office Suite and community management software.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision coverage, a wellness program, flexible spending accounts, company-matching 401k contributions, paid time off for vacation, holidays, medical, and volunteering, paid parental leave, training and educational assistance, support programs, including Employee Assistance Program and Calm Health, optional benefits such as short- and long-term disability, life insurance, and pet insurance. Most importantly, a caring team who is dedicated to your success!

Additional Information

• The physical requirements can vary, but generally, they may include: Mobility: Ability to walk the grounds long distances in various weather conditions. Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds. Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events. Manual Dexterity: Skills in using technology, including computers and mobile devices. Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
• We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
• If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing.