Community Manager

Overview

This is an operational leadership role at a manufactured housing community — not a selling position. Sales and leasing are handled by a dedicated on-site sales team, so you're focused on running the property: your team, the numbers, the residents, and the physical community itself.

What You'll Do

• Lead a team of on-site direct reports — coaching, one-on-ones, and performance management across the community
• Partner closely with your community's dedicated sales team, keeping homes ready to show and clearing anything in their way
• Hit monthly and quarterly targets for net operating income, occupancy, and collections
• Own your community's contribution to full occupancy — keep homes and grounds ready to show and route every prospect to the right next step
• Track and protect a positive NOI, managing vendor and staff spending closely
• Keep rent billed accurately and collected on time, executing legal notices and payment agreements when needed
• Keep curb appeal sharp — manage grounds vendors and hit mystery shop standards
• Flag capital project needs and property risks to your Regional VP and coordinate vendor logistics for capital work
• Build a resident experience worth renewing — resolve tickets, keep ledgers accurate, and close out work orders within 48 hours
• Stay compliant with federal and state housing regulations, including Fair Housing standards

Why You Matter

You're the one holding the whole operation together — the residents who call this community home, the sales team counting on you to keep homes ready to show, and the numbers that prove it's all working.

What It Takes

• 3-5+ years of experience in manufactured housing community management and operations
• Experience leading a team of several direct reports
• Comfortable reading and acting on NOI, occupancy, and collections numbers
• Working knowledge of Fair Housing standards and state landlord-tenant law
• Strong vendor management and follow-through on maintenance and capital projects
• A genuine resident-service mindset — you catch a problem before it becomes a complaint
• Experience partnering with a separate sales or leasing team is a plus
• Comfortable handling collections and delinquency conversations directly

Pay

$48,000 – $52,000 per year base + performance-based bonuses

Benefits

• Quarterly bonus potential up to $2,500 ($10,000 annual max), tied to NOI and delinquency performance
• Comprehensive health benefits
• Generous PTO and paid holidays
• 401(k) with a 6% company match