Community Manager

💼 Community Manager 📍 Ankeny, IA 💰 $57,000 – $63,000 / year base + performance-based bonuses Overview This is an operational leadership role at a large manufactured housing community — 400+ homesites. You'll directly manage the administrative and maintenance teams on-site, working in close, dotted-line collaboration with a separate sales and leasing team. 💼 What You'll Do Lead a team of on-site direct reports across a large, 400+ site community — coaching, one-on-ones, and performance managementDirectly manage your administrative and maintenance staff, in close dotted-line collaboration with the sales and leasing teamHit monthly and quarterly targets for net operating income, occupancy, and collectionsOwn your community's contribution to full occupancy — keep homes and grounds ready to show and route every prospect to the right next stepTrack and protect a positive NOI, managing vendor and staff spending closelyKeep rent billed accurately and collected on time, executing legal notices and payment agreements when neededKeep curb appeal sharp across the community — manage grounds vendors and hit mystery shop standardsFlag capital project needs and property risks to your Regional VP and coordinate vendor logistics for capital workBuild a resident experience worth renewing — resolve tickets, keep ledgers accurate, and close out work orders within 48 hoursStay compliant with federal and state housing regulations, including Fair Housing standards 🤩 WHY YOU MATTER A community this size runs on your leadership — you're the one keeping the team, the numbers, and the residents all moving in the same direction. 🎒 What It Takes 3-5+ years of experience in manufactured housing community management and operational leadershipExperience managing a large community or a multi-department on-site teamComfortable reading and acting on NOI, occupancy, and collections numbersWorking knowledge of Fair Housing standards and state landlord-tenant lawStrong vendor management and follow-through on maintenance and capital projectsA genuine resident-service mindset — you catch a problem before it becomes a complaintExperience partnering with a separate sales or leasing team is a plusComfortable handling collections and delinquency conversations directly 🏆 THE PERKS! Quarterly bonus potential up to $4,500 ($18,000 annual max), tied to NOI and delinquency performanceComprehensive health benefitsGenerous PTO and paid holidays401(k) with a 6% company match