Community Manager
Associated Asset Management (AAM) · Indianapolis, IN · 1 mo ago
MarketingFull-time
Job Responsibilities
- Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations, Indian and federal statutes
- Partners with AAM’s Management Team to ensure compliance
- Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM
- Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies
- Solicit, negotiate and execute contracts for Association vendors and service providers
- Prepare and submit bid specs and work orders to vendors/service providers, as needed
- Plan, budget, advertise, execute and attend Association events with Boards/Committees' approval
- Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM
- Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve any discrepancies in reports
- Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data
- Review, modify, code and approve Association invoices
- Schedule, organize, and facilitate Board of Directors meetings and other special meetings by providing leadership and professional guidance
- Interview, hire, and supervise vendors, as needed
Required Knowledge, Skills, And Abilities
- Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker
- Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines
- High attention to detail
- Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents
- Exceptional organization and tracking skills
- Ability to function efficiently in a high volume, fast-paced environment
Physical Demands & Work Environment
- Sitting in an office setting utilizing a computer and other office equipment
- May be required to lift boxes, fill paper trays, and other minor physical office related tasks
- Utilizing personal automobile for commuting to and from assigned communities
- Walking and/or driving throughout communities to inspect common areas and other job responsibilities per the management contract
- Sitting and standing for moderate periods of time