Community Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description As a Community Association Manager, you will serve as the primary management professional for a portfolio ofhomeownersand condominium associations. Board Leadership & Community Governance Serve as the primary advisor and liaison to Boards of DirectorsFacilitate Board meetings and annual meetingsAssist Boards in understanding governing documents, policies, and operational responsibilitiesPrepare agendas, management reports, and meeting materialsPartner with Board members to establish community goals, priorities, and action plansSupport committee initiatives and community projects Financial Oversight & Budget Management Review monthly financial reports and communicate key insights to BoardsAssist with annual budget preparation and planningMonitor expenditures against approved budgetsSupport reserve planning and capital improvement strategiesReview contracts, invoices, and project-related expensesAssist Boards in making informed financial decisions Community Operations Oversee the day-to-day administration of assigned communitiesConduct routine property inspections and site visitsMonitor common area maintenance and vendor performanceCoordinate corrective actions and follow-up activitiesEnsure compliance with governing documents and community standardsMaintain accurate community records and documentation Project & Vendor Management Manage community improvement projects from planning through completionSolicit and evaluate vendor proposals and bidsCoordinate contractor activities and project timelinesMonitor project quality, communication, and budget adherenceBuild and maintain strong vendor relationshipsHold vendors accountable for contract performance and service expectations Homeowner Relations & Customer Experience Respond to homeowner inquiries and concerns professionally and promptlyFacilitate conflict resolution and problem-solving when appropriateCommunicate community initiatives, updates, and policy changesDeliver exceptional customer service in a fast-paced environmentMaintain positive relationships with residents, Board members, and stakeholders Communication & Relationship Management Draft professional correspondence, reports, and community communicationsCoordinate homeowner notices, mailings, and announcementsUse community management systems and technology platformsCommunicate effectively with homeowners, Board members, vendors, internal departments, and leadership teamsBuild trust through transparency, follow-through, and accountability Risk Management & Compliance Identify operational and community risksSupport insurance, legal, and compliance processes as neededEnsure required notices, disclosures, and documentation are completed accuratelyCoordinate with legal counsel, vendors, and Board leadership when appropriatePromote proactive problem-solving to minimize risk and liability Minimum Salary: $65,000 (based on experience) Requirements Knowledge of general office equipment (copier, fax, phone systems, etc.). Knowledge of Microsoft Outlook, Word, and Excel Ability to learn and utilize proprietary systems quickly and efficiently Professional communication skills (phone, interpersonal, written, verbal, etc.). Self-motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills. High School diploma or GED Required Associates Degree Preferred 0 – 3 years of directly related or closely related experience We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.