Community Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes Company Overview then Community Manager description. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include a section only when posting has real specific content for it. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse content: Company Overview: description of Asset Living. Could be "About the role"? Actually "About the role" is generic heading for role description. Could use "About the role" for overview of position? The posting includes "Community Manager" description: responsibilities, duties, etc. So we can have sections: About the role (overview of position), Responsibilities (list of duties), Requirements (education/experience etc), Qualifications (maybe certifications?), Skills (maybe computer skills, fair housing knowledge), Benefits (medical, dental, vision, life, accidental, disability insurance, 401K with employer matching, commission and performance bonuses, paid sick days, company holidays), Pay (Salary Range: $28 per hour to $33 per hour), Schedule (maybe not given; there is mention of overtime, weekends, night hours emergencies; but schedule not explicit; we should not create Schedule unless posting actually states them. It mentions ability to work overtime, weekends, night hours (emergencies). That's not a schedule description; but maybe we can include Schedule? The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. For Schedule, we need explicit schedule like "Full-time", "Part-time", "Monday-Friday 9-5". Not present. So we should omit Schedule section. We need to include Benefits section because posting states benefits: medical, dental, vision, life, accidental, disability insurance, 401K with employer matching, commission and performance bonuses, paid sick days, company holidays. Pay section: Salary Range: $28 per hour to $33 per hour. Now we need to preserve all substantive information; do not invent or summarize away detail. Use

• for any list of duties/requirements/benefits, and

  for prose. We need to avoid repeating job title as heading. So we will not have

  Community Manager

  . Use headings for sections only. We need to include About the role: maybe a paragraph summarizing the role overview: "The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns." That's prose. Responsibilities: list of duties broken into categories: Personnel Management, Financial Management, Strategic Leasing Management, Administrative & Maintenance Management. Each with bullet points. We'll need to extract each duty as list items. Could group under subheadings? But we only allowed headings for sections; we could still have
  • with the duty text. Might be long but okay. Requirements: Education/experience: "High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience." Also "Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred." Also "Ability to understand and perform all on-site software functions; basic computer skills required." Also "Must have basic knowledge of Fair Housing Laws and OSHA requirements." Also "Must have reliable transportation due to the emergency on-call requirement." Also maybe physical requirements? Those could be under Requirements or maybe separate? The instruction: Use sections only when posting has real specific content. Physical Requirements is specific content; but we don't have a heading for Physical Requirements in allowed list. Allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements could go under Requirements or Qualifications? Probably Requirements includes education/experience, certifications, etc. Physical requirements could be part of Requirements or maybe Qualifications. But we need to preserve all substantive info; we can include physical requirements under Requirements as list items. Qualifications: maybe we could include certifications? But we already have certifications in Requirements. Could treat Qualifications as maybe "Preferred qualifications" like CAM/ARM. But we have limited headings; we can decide to not use Qualifications if content overlaps. Better to use Requirements for education/experience, certifications, computer skills, fair housing knowledge, reliable transportation, physical requirements. Then Skills could be for "basic computer skills", "ability to understand and perform all on-site software functions", maybe "knowledge of Fair Housing Laws and OSHA". But that duplicates. We could separate: Requirements: education/experience; Qualifications: certifications (CAM/ARM preferred); Skills: computer skills, fair housing/OSHA knowledge, reliable transportation? But reliable transportation is not a skill. Might be better to put under Requirements. Given we want few substantive sections over many thin ones, we can combine: About the role, Responsibilities, Requirements (including education/experience, certifications, skills, physical requirements, reliable transportation), Benefits, Pay. Thus we will have sections: About the role, Responsibilities, Requirements, Benefits, Pay. We must not include Schedule. Now we need to format. We'll output:

    About the role

    ...

    Responsibilities

    • Personnel Management: Regular/daily onsite attendance is required; Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff; Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks; Complete weekly/daily office & maintenance staff schedules and assignments; Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary; Promote harmony and quality job performance of staff through support and effective leadership; Ensure staff compliance and consistency with Company policies and procedures
    • Financial Management: Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments; Develop yearly operating budgets/forecasts; Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis; Monitor the timely receipt, reconciliation, and coding of all vendor invoices; Ensure property closeout is completed on time and ownership financial reports are accurate
    • Strategic Leasing Management: Develop yearly marketing plan and utilize marketing strategies & systems; Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date; Deal with resident complaints, concerns, and requests to ensure resident satisfaction; Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.); Effectively show, lease, and move in prospective residents
    • Administrative & Maintenance Management: Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis; Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability; Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff; Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours); Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.); Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
    But we have a lot of text inside each li; maybe better to split each bullet as separate duty. However the rule: Use
    • for any list of duties/requirements/benefits. It doesn't forbid multiple sentences inside a li. Could be okay. But we might want to break down each duty into separate li for clarity. However that may increase number of sections but still okay. The instruction: Prefer a few substantive sections over many thin ones. That refers to sections, not list items. So we can have many li. Thus we can split each duty into separate li. Let's extract duties from the text: Personnel Management: - Regular/daily onsite attendance is required - Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff - Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks - Complete weekly/daily office & maintenance staff schedules and assignments - Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary - Promote harmony and quality job performance of staff through support and effective leadership - Ensure staff compliance and consistency with Company policies and procedures Financial Management: - Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments - Develop yearly operating budgets/forecasts - Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis - Monitor the timely receipt, reconciliation, and coding of all vendor invoices - Ensure property closeout is completed on time and ownership financial reports are accurate Strategic Leasing Management: - Develop yearly marketing plan and utilize marketing strategies & systems - Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date - Deal with resident complaints, concerns, and requests to ensure resident satisfaction - Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) - Effectively show, lease, and move in prospective residents Administrative & Maintenance Management: - Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis - Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability - Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff - Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) - Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.) - Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed) Now Requirements: Education/experience: - High School Diploma or Equivalent - Bachelor’s degree preferred or four year’s experience in the housing industry - or one to two years related experience and/or training - or equivalent combination of education and experience Certifications: - Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred Skills/knowledge: - Ability to understand and perform all on-site software functions; basic computer skills required - Must have basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements (list): - While performing the duties of this job, the employee is regularly required to communicate with others to exchange information - repeat motions that may include wrists, hands, and/or fingers - assess the accuracy, neatness, and thoroughness of the work assigned - be able to work overtime, weekends, and night hours (emergencies) - frequently required to remain in a stationary position, often standing or sitting for prolonged periods - move about to accomplish tasks, or move from one worksite to another - occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the