Community Manager

Location: Kansas City, MO • Part-Time (with opportunity for growth)

About the role

Join Anderson Asset Property Group as a Community Manager and become the heart of a vibrant 55+ housing cooperative. You’ll do more than manage operations — you’ll help create a safe, empowered, and engaged community for older adults who take pride in independent living.

Responsibilities

• Foster meaningful relationships with members while supporting cooperative governance
• Oversee daily operations, building services, and vendor relationships
• Ensure compliance with fair housing, safety, and property policies
• Provide support to the membership and Board of Directors
• Oversee and actively maintain financial oversight of the Cooperative A/P, A/R, FY Budget, and reports
• Cooperative & Member Relations
  • Foster positive member relations by providing all members equal customer service and actively communicating with the members
  • Engage in conversation and education with the membership, teaching our process for maintenance requests, co-op amenity reservations, inspections, and other services
  • Ensure impeccable curb appeal and interior cleanliness, seeking a positive first impression for all and keeping an organized and peaceful atmosphere for the members
  • Participate in member activities, striking a balance that respects staff duties and fosters member relations
• Cooperative Operations
  • Use systems-based software to track and manage all tasks and duties
  • Execute purchase and sales agreements, occupancy agreements, and other Member forms
  • Oversee and organize the Member's reservation requests for the guest room, commons, etc.
  • Enforce Board of Director policies and resolutions with Cooperative members
  • Maintain key control by keeping accurate records and enforcing Cooperative policies
  • Share the benefits of Cooperative living and encourage waiting list recruitment for interested parties through tours, calls, and open-houses
  • Oversee the entire resale process for share transfers, adhering to Cooperative policy and timelines
• Staff Supervision & Development
  • Adhere to and enforce AAPG management policies and procedures with staff and self
  • Supervise site staff according to AAPG requirements and direct contractors/vendors according to applicable Cooperative contracts
  • Coordinate with site staff to maintain appropriate inventory of supplies
  • Engage in staff development, as directed
  • Encourage staff participation in incentive programs
• Regulatory & Financial Requirements
  • Oversee and actively maintain financial oversight for the Cooperative; learning the FY budget, monitoring A/R and A/P, utilizing AppFolio for entry and tracking, etc.
  • Maintain site records in accordance with required record keeping regulations (Member files, financial records, share transfer data, inspection records, meeting minutes, etc.)
  • Align with AAPG internal controls, as recommended by auditors
  • Conduct mock community inspections and prepare for HUD REAC inspections
  • Attend Board Workshops and Meetings as a representative of the management company, AAPG
• Other Duties
  • Operate office equipment (computer, laptop, iPad, printer, etc.)
  • Collect Cooperative mailings, prepare and issue memos/notes, letters, documents; receive packages and distribute with permission
  • Participate in special projects as assigned by Direct Supervisor/AAPG
  • Participate in regular staff development/training opportunities

Requirements

• Strong communication and interpersonal skills
• Excellent time management and self-direction
• Experience in property management, senior living, or HOA/coop environments a plus
• A heart for service and a desire to uplift the lives of others
• Motivation and a forward-thinking mindset
• Ability to adapt and lead through change

Benefits

• PTO
• Paid Holidays (including your birthday)
• Employee Incentive Program
• Ongoing training, support, and education

Schedule

Monday – Friday, 25 hours per week