Community Manager
Ackermann Group · Columbus, OH · Yesterday
On-siteMarketingFull-time
About the role
We are seeking a full-time Community Manager to join our growing team in Columbus, Ohio.
Responsibilities
- Maintain a strong strategic awareness of their community's evolving requirements related to facilities and performance
- Collaborate with the Recruiter as well as Regional Manager to recruit & interview candidates
- Provide leadership, coaching & supervision for the leasing and maintenance teams while creating performance goals
- Create site level meeting framework to support clear & consistent communication within and across the team
- Function as decision maker for resident and prospect related feedback and concerns
- Leverage Ackermann Group's property management software and reporting capabilities to evaluate and manage property level occupancy & financial performance
- Collaborate with leadership team on the implementation and execution of marketing strategies
- Collaborate with the Maintenance Supervisor to ensure an efficient overall maintenance operation is in place. This includes unit turns, grounds maintenance, preventative maintenance & service request completions
- Manage site-level Capital Expenditure projects while collaborating with leadership team
- Take responsibility for other work-related tasks as assigned by the Regional Manager
Requirements
- Availability to work full-time: Monday - Friday, 9:00am - 6:00pm + at least one Saturday per month, 9:00am - 4:00pm (additional Saturdays may be required depending on needs of property)
- At least 2 years of residential property management or relevant leadership, operations, and/or performance management experience
- Certified Apartment Manager (CAM) certification preferred
- A high school diploma or equivalent is required - Bachelor's Degree is preferred
- Proven ability to meet the financial goals of a community
- Proficiency in property management software and Microsoft Office products. Experience with Yardi Voyager, Rent Café CRM, EliseAI, AIRM is preferred
- Understanding of applicable Fair Housing laws and standards
Qualifications
- Proven ability to meet the financial goals of a community
- Proficiency in property management software and Microsoft Office products. Experience with Yardi Voyager, Rent Café CRM, EliseAI, AIRM is preferred
- Understanding of applicable Fair Housing laws and standards
Skills
- Excellent verbal and written communication skills
Benefits
- Competitive annual compensation + quarterly bonus and commission potential for new and renewed leases
- Health benefits including medical, dental, and vision insurance
- 401k retirement program with company match
- Paid time off including sick, vacation, holidays, and your birthday!
- Employee rent discount to live at any Ackermann community
- Career coaching and development
- Company engagement events