Community Manager

About the role

At 52TEN, we are seeking a Community Manager to oversee the day-to-day operations of our newest manufactured housing community, Paradise North, in North Phoenix. This hands-on leadership role is responsible for delivering an exceptional resident experience while ensuring the community operates safely, efficiently, and in alignment with company standards.

Key Responsibilities

• Serve as a primary onsite leader, helping drive performance, accountability, and team culture
• Support supervision of onsite staff, including maintenance and contractors
• Partner with the Senior Community Manager on staffing, training, and performance management
• Lead by example in professionalism, urgency, and resident service
• Oversee daily property operations including office management, resident communication, and vendor coordination
• Ensure accuracy and timeliness of rent rolls, notices, move-ins/move-outs, and reporting
• Maintain organized records and ensure compliance with company policies and procedures
• Serve as a key point of contact for residents, resolving issues quickly and professionally
• Drive performance against key metrics including occupancy, collections, NOI, and home sales
• Support budgeting, forecasting, and variance management
• Identify opportunities to improve revenue and control expenses
• Execute on property-level business plans and performance initiatives
• Own and execute home sales strategy for the community
• Manage the full sales lifecycle including lead generation, showings, closing coordination, and follow-up
• Partner with leadership on pricing, inventory, and marketing strategies
• Track and report on sales performance and pipeline activity
• Actively contribute to occupancy growth through both home sales and leasing efforts
• Conduct tours, process applications, and manage move-ins/move-outs
• Maintain strong curb appeal and community presentation
• Execute local marketing and outreach efforts to drive qualified traffic
• Minimize vacancy loss and maintain high occupancy
• Coordinate maintenance operations and vendor work
• Conduct regular property walks to ensure safety, cleanliness, and standards
• Ensure compliance with health, safety, and environmental regulations
• Enforce community rules consistently and professionally
• Conduct inspections and issue notices as needed
• Maintain accurate documentation of violations and resolutions
• Build strong resident relationships and resolve concerns proactively
• Support community events and engagement initiatives
• Foster a positive, safe, and welcoming community environment

Qualifications

• 2+ years of property management or related experience
• Proven experience in sales, leasing, or revenue-generating roles
• Strong leadership capability with experience supervising or influencing teams
• Strong business mindset with a focus on performance and accountability
• Experience managing or contributing to property financial performance (budgets, KPIs, or P&L)
• Excellent communication, organization, and conflict resolution skills
• Proficiency with property management and business systems (Outlook, Google, etc.)
• Knowledge of basic maintenance operations
• Valid driver’s license and reliable transportation