Community Manager Affordable Housing

About the role

The Annex Group is seeking a Community Manager to deliver excellent customer experiences, support our company mission, and ensure compliance with all applicable housing laws and programs.

Responsibilities

• Provide excellent experiences for residents, vendors, community partners, investors, and owners.
• Execute resident services that positively impact lives and maintain best-in-class curb appeal and property appearance.
• Achieve above-average resident survey results and key performance indicators, including budgeted occupancy and financial targets.
• Adhere to company policies, standard operating procedures, and LIHTC (Low Income Housing Tax Credit) program requirements, including household qualifications, annual recertifications, and reporting.
• Manage property team members to ensure adherence to company policies and procedures.
• Document all internal and external reporting accurately.
• Process daily accounting functions related to financial management, accounts receivable, and accounts payable.
• Maintain the property according to health and safety guidelines.
• Perform other duties as assigned.

Requirements

• 2-3 years of previous management experience required.
• Property management or Affordable Housing experience preferred but not required.
• Authentic care for others and a strong desire to positively impact residents’ lives.
• Strong work ethic with a demonstrated desire to learn and grow within a growing company.
• Ability to work independently and execute multiple assignments in a fun, entrepreneurial environment.
• Proficient communication and listening skills.
• Basic knowledge of accounting and budgeting.
• Ability to manage multiple projects simultaneously with frequent interruptions.
• Valid U.S. driver’s license.
• Working knowledge of social media and MS Office software programs.
• Ability and willingness to use job-related technology tools effectively.

Physical Demands

• Frequent walking, standing, and sitting within the work area.
• Driving to and from locations for business-related purposes.
• Frequent walking throughout the community.

Work Environment

• Fast-paced office environment with minimal to high noise levels.
• Requires working independently as well as part of a team.
• Daily verbal and face-to-face contact with others.
• Frequent computer use and operation of general office equipment.
• Client information must be maintained with appropriate confidentiality.