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Jobs · Information Technology · Massachusetts

Community Life Service Coordinator

The Community Builders, Inc. · Boston, MA · 5 days ago
On-siteInformation Technology$55/hrFull-time

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description

Reporting to the Community Manager, the Community Life Service Coordinator (SC) develops and coordinates support services for residents of Historic South End Apartments in Boston. The SC will ensure resident and community success through close work with property management, building and sustaining relationships with local and regional partners, planning programs and other on-site opportunities for residents, and working one-on-one with residents to assist them in achieving their goals. This role is required to be on site 5 days per week.

Knowledge, Skills and Abilities

  • Experience working with families of diverse backgrounds, and issues relating to financial mobility, community engagement, health and wellness and other social determinants of health
  • Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services
  • Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but, not limited to, residents, senior staff, volunteers, interns, and community partners
  • Ability to collect, track and understand data in order to assess programs and partnerships and inform strategies
  • Operate in a timely manner, with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners
  • Excellent communication, organization, problem-solving and writing skills
  • Knowledge of federal, state and local policies affecting housing is a plus
  • Able to work some weekends and evenings is required
  • Bilingual Spanish speaker required

Education & Experience

  • Bachelor’s degree with a focus in social work, human services, public health, or community development
  • 2+ years of overall professional experience working with seniors and people with disabilities in housing or human services agencies required
  • Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs
  • Previous engagement, communication and collaboration with residents of diverse socioeconomic and cultural backgrounds preferred
  • Experience working with partners and site team members to implement programs and initiatives
  • Knowledge of Yardi, Property Management databases, Dynamics and Power BI is a plus

Benefits

  • Medical, dental, and vision insurance
  • 12 Paid Holidays & tenure-based PTO accruals
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program

Schedule

This role is required to be on site 5 days per week.

Pay

The salary range for this position is $55-65k.

Equal Opportunity Employer

The Community Builders is an equal opportunity employer.

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