Community Life Coordinator

About the role

Community Life Coordinator at Four Seasons at Hilton Head Lakes, an active adult 55+ community offering resort‑style Lowcountry living with amenities including a pool, pickleball, and a golf simulator currently under construction. This highly visible, resident‑facing role supports resident programs and events, communications, administrative needs, and day‑to‑day community operations while serving as a welcoming and dependable resource for residents and stakeholders.

Responsibilities

• Serve as a friendly, caring, and professional point of contact for residents and other community stakeholders.
• Respond to questions and concerns in person, by phone, and in writing, connecting residents with the appropriate team member when needed.
• Help navigate challenging or escalated situations with composure, professionalism, and a solutions‑focused approach.
• Lead with hospitality so residents and guests feel welcomed, valued, and heard.
• Assist with community events, programs, activities, clubs, volunteer initiatives, and other experiences that bring residents together.
• Maintain community calendars, event registrations, program information, and related systems.
• Work alongside the Community Engagement Director and other partners to help create programming that reflects resident interests and the character of the community.
• Look for opportunities to strengthen connection, participation, and a sense of belonging throughout the community.
• Support administrative needs including special projects, records, mass mailings, resident communications, and informational materials.
• Help maintain the website and digital content with current community, event, and program information.
• Stay organized across multiple priorities and follow through on details from start to finish.
• Take ownership of questions and needs through resolution rather than simply passing them along.
• Collaborate with residents, teammates, volunteers, vendors, and community partners.
• Communicate with care and professionalism in every interaction.
• Approach problems with curiosity, respect, and a willingness to find solutions together.
• Contribute to a team environment where people share knowledge, support one another, and help make the community better.

Requirements

• At least 1 year of experience planning or coordinating events and/or programs
• 1–2 years of professional experience with relevant transferable skills
• 1–3 years of customer service experience in a professional environment
• Strong verbal and written communication skills
• Excellent organization, follow‑through, prioritization, and attention to detail
• Confidence interacting with residents and handling challenging conversations professionally
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Bachelor’s degree in hospitality, event management, marketing, communications, recreation, or a related field preferred, but not required
• Experience working with volunteers, members, or similar stakeholder groups preferred
• Experience in a master‑planned or residential community environment is a plus
• Ability to frequently lift and/or move up to 30 pounds and remain on your feet for extended periods
• Reliable transportation for occasional off‑site programs, meetings, or supply pickups; valid driver’s license and acceptable driving record required

Benefits

• Medical coverage available on your first day
• Employer‑paid dental coverage
• Vision coverage
• 401(k) retirement plan
• Employer‑paid Life Insurance, AD&D, and Long‑Term Disability coverage
• Pet insurance options
• Employee Assistance Program with mental health, financial, legal, and family support resources
• Travel assistance and identity theft protection
• Complimentary will preparation services
• Generous paid time off
• 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
• Professional development and growth opportunities

Pay

$20.00–$23.00/hour

Schedule

Tuesday–Saturday, 9:00 a.m.–5:00 p.m. Flexibility to support occasional evenings or holidays based on community needs.