Community Life Service Coordinator

About the Role

The Community Builders, Inc. (TCB) seeks a highly motivated candidate with a passion for direct services to coordinate community engagement opportunities for the site at Creighton Renaissance in Richmond, VA. This position requires five days a week in office.

Responsibilities

• Develop and implement the Community Success Plan (CSP), an annual work plan outlining strategies and activities aligned with CL Strategic Goals.
• Coordinate activities, assess progress, and report regularly.
• Supervise interns and volunteers, ensuring accountability for programs and activities in the CSP.
• Implement the TCB Housing Stabilization Standard of Practice, including communication with Property Management on work orders, rent, etc.
• Engage at least 60% of households with rental arrears (0–60 days) through direct contact or coaching.
• Oversee the annual Community Life Questionnaire (CLQ) collection and meet goals.
• Coordinate activities for seniors to age in place and families to achieve economic mobility.
• Manage programming, including design, partnership development, implementation, and assessment.
• Develop strategic partnerships for on-site and off-site programs in youth mentoring, education, workforce development, financial education, health, and more.
• Attend local meetings and conduct quarterly welcome orientations for new residents.
• Manage contracts and agreements with providers and partners.
• Attend trainings on trauma-informed care, youth development, budgeting, mental health, and more.
• Maintain accurate records in CL Connect and ensure grant deliverables are met.
• Provide compassionate support to residents and connect them to mental health resources.
• Monitor budgets and meet reporting requirements for grant-funded activities.

Requirements

• Ability to build and maintain partnerships with community-based organizations.
• Cultural competency and respect for diverse values, attitudes, and beliefs.
• Proficiency in data collection, tracking, and program assessment.
• Knowledge of housing policies and property management preferred.
• Proficiency in MS Excel, PowerPoint, Word, Outlook; Yardi knowledge preferred.

Qualifications

• Bachelor’s Degree in social work, human services, mental health, or related field.

Benefits

• Medical, dental, and vision insurance.
• 12 Paid Holidays & tenure-based PTO accruals.
• Employer contributions to Health Savings Accounts.
• Company-paid Life & Disability Insurance.
• 403(b) retirement plan with company match.
• Tax-advantaged accounts: commuter/parking, medical & dependent care FSA.
• Hospital & Critical Illness Insurance.
• Confidential, 24/7 Employee Assistance Program.

Schedule

Onsite, full-time position with occasional evening/weekend hours.