Community Life Coordinator

Create a Welcoming Resident Experience

• Serve as a warm, professional first point of contact at the front desk for residents, guests, vendors, and community partners.
• Provide thoughtful customer service, answer questions, share information, and help residents navigate community resources and processes.
• Communicate community guidelines with tact and professionalism and help de-escalate concerns when needed.

Support Communications and Community Information

• Prepare and distribute timely resident communications about programs, events, updates, and community information.
• Maintain calendars, registration systems, website content, digital platforms, reference materials, and cloud-based community records.
• Help ensure information is accurate, current, easy to understand, and consistent across communication channels.

Help Bring Events and Programs to Life

• Support the planning, setup, execution, and follow-up of resident events, programs, clubs, volunteer initiatives, and signature experiences.
• Cook up event details, registrations, schedules, supplies, and resident questions while anticipating needs and identifying potential conflicts.
• Bring enthusiasm, hospitality, and strong follow-through to experiences designed to build connection and belonging.

Keep Daily Operations Moving

• Provide general administrative support to the Community Life team and facilitate resident-facing operational processes as assigned.
• Assist with reservation programs, facility coordination, records, scheduling, and other community systems.
• Collaborate with Cohere colleagues to strengthen processes, share best practices, and create a consistent resident experience.

Qualifications

• At least 1-3 years of customer service, administrative, hospitality, event, recreation, communications, or other relevant professional experience.
• Experience supporting events, programs, volunteers, clubs, members, residents, or similar stakeholder groups is preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organization, prioritization, attention to detail, time management, and follow-through.
• Comfort balancing front desk service, communications, administrative work, and event support in a busy environment.
• Ability to remain composed, helpful, and professional when resolving questions or handling challenging interactions.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• A bachelor's degree in hospitality, event management, marketing, communications, recreation, or a related field is preferred but not required.
• Experience serving active adult, lifestyle, golf, resort, waterfront, master-planned, or residential communities in the Southeast is highly valued.

Additional Requirements

• Ability to work the regular Wednesday-Sunday schedule from 9:00 a.m.-6:00 p.m., including holidays or occasional schedule adjustments based on community needs.
• Valid driver's license, acceptable driving record, and reliable transportation for off-site programs, meetings, and supply pickup.
• Ability to frequently lift and move up to 30 pounds and remain on your feet for extended periods.