Community Life Service Coordinator Part-Time

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description

Reporting to: Director of Community Life New England
Title: Community Life Service Coordinator (CLSC)
Location: Mixed-income apartment community

• Essential Functions:
• Develop strategic partnerships with local service providers to bring on-site programs or provide referral to off-site program and services in the following CL outcome areas: workforce development, financial, and housing stability.
• Develop and implement a plan to support individuals/families with lease violations including housekeeping violations.
• Participate in unit inspections as requested by Property Management.
• Build positive relationships in the community to build capacity and maintain current partnerships to ensure resources are available.
• Monitor residents housing stability on an ongoing basis and provide mediation services between residents and Property Management should there be any issues, maintenance request, late rent or conflict of any kind.
• Provide case management and supportive services to residents to ensure they understand the lease requirements to avoid lease infractions to remain in compliance with the terms of their lease.
• Conduct home visits to residents on a weekly, monthly or as-needed basis.
• Cookordination with other agencies/partners services to be delivered to residents in need of rent and utility assistance.
• Assess issues related to late rent payment and develop a plan to address the barriers for on-time rent payment.
• Assist in administering the Community Life Questionnaire annually to residents.
• Conduct welcome orientations for new residents.
• Manage administrative tasks required for securing and executing contracts or Memorandum of Agreements with providers and partners to carry out on-site programming.
• Attend trainings and continue education opportunities offer by the Community Life HUB team.
• Attend weekly meetings with Community Manager, and site team.
• Keep Community Manager and Community Life Senior Manager appraised of issues affecting residents.
• Document and maintain accurate and up to date records in Efforts to Outcome (ETO).

Knowledge, Skills And Abilities

• Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services.
• Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but, not limited to: residents, senior staff, volunteers, interns, and community partners.
• Experience working with families to support their aspirations.
• Experience overseeing and managing grants.
• Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs.
• Knowledge of federal, state and local policies affecting housing is a plus.

Education & Experience

• Bachelor’s degree with a focus in social work, human services, public health, or community development.
• 2+ years of overall professional experience working with families in housing or human services agencies required.
• Experience overseeing and managing grants.
• Previous experience in property management, and knowledge of HUD regulation a plus.
• Previous engagement, communication and collaboration with residents of diverse socioeconomic and cultural backgrounds preferred.
• Knowledge of child development and/or experience working with youth.
• Knowledge of Yardi, Property Management databases, Efforts to Outcomes (ETO) is a plus.

Benefits

• Medical, dental, and vision insurance.
• 12 Paid Holidays & tenure-based PTO accruals.
• Employer contributions to Health Savings Accounts.
• Company paid Life & Disability Insurance.
• Confidential, 24/7 Employee Assistance Program.
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA.
• Hospital & Critical Illness Insurance.
• 403(b) retirement plan with company match.

Pay

$25/hour for a 24 hour week

Equal Opportunity Employer