Community Liaison/Sales

We are looking for a Community Liaison to join our Phenomenal Sales team and support the growth of Professional Healthcare Resources in our Baltimore and Virginia branches. The role involves developing and maintaining referral relationships with hospitals, skilled nursing and assisted living facilities, physician offices, geriatric case managers, and other medical/social workers within an assigned geographical territory. Responsibilities include screening patients for home health eligibility, reviewing medical records, educating patients and caregivers on community programs and medical resources, and ensuring smooth transitions from facility to home while complying with federal, state, and local guidelines.

Responsibilities

• Develops and maintains relationships with referral sources (hospitals, skilled nursing facilities and provider offices/entities) and screens incoming referrals.
• Monitors patients in hospitals and skilled nursing facilities per agency policy.
• Coordinates with community and agency staff to deliver Home Health and Hospice services.
• Completes regular reporting activities and assists Vice Presidents in making optimal operational decisions.
• Markets company services through promotional activities and participation in professional and community events.
• Participates in personal and professional growth and development.
• Fulfills additional performance responsibilities as assigned and as necessary.

Qualifications

• Bachelor's degree from an accredited college (required).
• Two years healthcare sales experience (required).
• Previous professional clinical and hospice services experience (preferred).
• Additional knowledge of Home Health Services and operations, federal, state, and Medicare regulations (strongly preferred).

Pay

Diverse pay system and great earning potential.

Benefits

• Holiday, weekend, and on‑call additional pay.
• Mileage reimbursement.
• Advanced orientation and annual educational programs.
• Friendly, family‑oriented, and caring working environment.
• Comprehensive benefits package including health, dental, and vision care, PTO, company‑paid life insurance, tuition reimbursement, and a 401(k) plan.