COMMUNITY LIAISON- NORTHERN JERSEY

Hampton Behavioral Health Center is a private behavioral healthcare center offering advanced behavioral health and diagnostic treatment services for adults, adolescents, and older adults in inpatient and outpatient programs. A commitment to excellence in diagnosis, treatment, and education is at the core of its mission.

We are looking for an energetic and motivated Community Liaison to serve the Northern Jersey Region as a contact with new and existing referral sources, while continually identifying and cultivating new referral sources that have the potential to direct prospective clients to Hampton Behavioral Health Center.

Regions responsible for: Bergen County, Essex County, Hudson County, Passaic County, Sussex County, and Warren County.

Key Responsibilities

• In conjunction with the other Liaisons, assist with the development and refinement of marketing materials, website content, marketing collateral, competitive analyses, standard presentations, and departmental processes, reporting, and performance metrics.
• Along with the team, develop and maintain strong and productive referral relationships, ensuring the organization is understood by the referral sources and educating them on the Hospital programs.
• Assist the Director with market research activities in order to keep abreast of changing patient demographics and evaluate marketing and communication activities to referral sources and the community.
• Work as a team to develop and maintain strong business and referral relationships with physicians, discharge planners, insurance representatives, and the medical community.
• Maintain flexibility regarding schedules for evening and weekend events in order to maintain relationships with referral sources.
• Facilitate mobile level of care assessments for patients in other treatment settings for treatment options at Hampton Behavioral Health, taking the lead in conducting level of care assessments on patients seeking evaluation for psychiatric treatment (with possible co-occurring substance abuse).
• Provide crisis and supportive contact with patients and families; responsible for accurate and timely documentation; coordinate with insurance companies for authorizations of recommended treatment.
• Maintain the facility's presence in the community by regular attendance at community meetings such as SRC, PAC, and mental health boards, along with other community groups as needed.
• Maintain on-going relationships along with the other Liaisons by visiting each screening center on a consistent basis as designated by the Director of Community Resources.
• Possess excellent written and verbal communication skills, service excellence skills, the ability to work with the team on a consistent basis, and a commitment to maintaining strong referral relationships.

Qualifications

• Bachelor's degree in marketing, a clinically related field, or humanities; or licensed as an RN.
• Minimum of three years experience in a clinical and/or marketing position, preferably in a healthcare setting.
• Familiarity with the healthcare environment.
• Previous direct sales in marketing psychiatric services preferred.
• Familiarity with the Central Jersey healthcare environment.
• Military background preferred.
• Familiarity with personal computers.
• Extensive travel involved within the assigned Central & Northern Jersey Region.

Benefits

• Challenging and rewarding work environment
• Career development within Hampton and UHS
• On-site opportunities for Continuing Education and CEU's
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Plans
• 401(k) with company match and stock purchase plans

About UHS

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune, and listed in Forbes ranking of America's Largest Public Companies.