COMMUNITY LIAISON- NORTHERN JERSEY

Hampton Behavioral Health Center is a private behavioral healthcare center offering advanced behavioral health and diagnostic treatment services for adults, adolescents, and older adults in both inpatient and outpatient programs. The organization is committed to excellence in diagnosis, treatment, and education.

About the Role

We are seeking an energetic and motivated Community Liaison to serve the Northern Jersey Region as a contact with new and existing referral sources, while continually identifying and cultivating new referral sources that can direct prospective clients to Hampton Behavioral Health Center.

Regions responsible for: Bergen County, Essex County, Hudson County, Passaic County, Sussex County, and Warren County.

Responsibilities

• Assist with the development and refinement of marketing materials, website content, marketing collateral, competitive analyses, standard presentations, and departmental processes, reporting, and performance metrics.
• Develop and maintain strong and productive referral relationships, ensuring the organization is well-understood by referral sources and educating them on hospital programs.
• Conduct market research activities to stay abreast of changing patient demographics and evaluate marketing and communication activities.
• Work as a team to develop and maintain strong business and referral relationships with physicians, discharge planners, insurance representatives, and the medical community.
• Be flexible with schedules for evening and weekend events to maintain relationships with referral sources.
• Facilitate mobile level of care assessments for patients in other treatment settings, conducting assessments for psychiatric treatment (with possible co-occurring substance abuse).
• Provide crisis and supportive contact with patients and families; ensure accurate and timely documentation.
• Coordinate with insurance companies for authorizations of recommended treatment.
• Maintain the facility’s presence in the community by attending community meetings such as SRC, PAC, and mental health boards, along with other community groups as needed.
• Maintain ongoing relationships by visiting each screening center on a consistent basis as designated by the Director of Community Resources.
• Possess excellent written and verbal communication skills, service excellence skills, and the ability to work consistently with the team.

Requirements

• Bachelor’s degree in marketing, a clinically related field, humanities, or licensure as an RN.
• Minimum of three years of experience in a clinical and/or marketing position, preferably in a healthcare setting.
• Familiarity with the healthcare environment and previous direct sales experience in marketing psychiatric services preferred.
• Familiarity with the Central and Northern New Jersey healthcare environment.
• Military background preferred.
• Proficiency with personal computers.
• Extensive travel within the assigned Central & Northern Jersey Region.

Benefits

• Challenging and rewarding work environment.
• Career development opportunities within Hampton and UHS.
• On-site opportunities for Continuing Education and CEUs.
• Competitive compensation.
• Excellent medical, dental, vision, and prescription plans.
• 401(k) with company match and stock purchase plans.